Principal Solutions Architect (Salesforce)
Swisher International, Inc., Jacksonville, Florida, United States, 32290
About Swisher
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you’re ready to create excitement and drive what’s next in the industry, we’d love to hear from you.
We are seeking a seasoned Salesforce System Architect with deep expertise in Consumer Goods Cloud, Retail Execution, and Commerce Cloud. The ideal candidate will bridge the gap between business strategy and technical execution, designing and supporting robust, scalable, and integrated solutions. This position will be responsible for the architectural integrity of our Salesforce ecosystem, ensuring seamless data flow between Salesforce, our Data Lake, and our ERP (NetSuite).
Key Responsibilities
Provide overall architecture and solution design for Salesforce implementations across multiple projects or large, complex initiatives
Define and manage end-to-end technical architecture for Salesforce Consumer Goods Cloud, including data modeling and key capabilities such as Retail Execution, Visit Management, Trade Promotion Management (TPM), and Assortment and PricingArchitect and oversee integrations between Salesforce and external systems, including ERP, Data Lake, and third-party data providers, using APIs, MuleSoft, or other middleware
Establish integration patterns that support reliability, scalability, monitoring, and operational support
Design high-performance, offline-first mobile solutions for field sales teams to support visit planning, inventory visibility, and order capture
Ensure mobile architecture aligns with performance expectations, synchronization requirements, and usability for frontline adoption
Establish data management standards to support large data volumes (LDV), ensuring data quality, integrity, security, and regulatory compliance, including GDPR and SOX where applicable
Lead technical design reviews and enforce engineering and configuration standards for Apex, Lightning Web Components (LWC), and declarative automation
Collaborate with cross-functional business and technology partners to define implementation approaches aligned to business outcomes and platform standards
Provide recommendations on how to leverage Salesforce product releases and capabilities, including Einstein AI and Agentforce, to improve retail execution outcomes
Guide delivery teams through the full software development lifecycle (SDLC), from discovery and requirements through design, build, testing, deployment, and hypercare
Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field
7+ years of Salesforce platform experience, including three to five years in a Solution Architect or Architect role
Experience in CPG or Manufacturing environments supporting field sales and retail execution operating models
Demonstrated experience designing and implementing Salesforce Consumer Goods Cloud solutions
Strong knowledge of Retail Execution, Trade Promotion Management (TPM), and field sales processes
Expertise in Salesforce integration patterns and technologies, including REST and SOAP APIs, middleware integration, and data migration approaches
Deep understanding of the Salesforce security model, including roles, hierarchies, sharing rules, and access governance
Travel: Up to 20%
Preferred Qualifications
Salesforce Certified System Architect or Salesforce Certified Technical Architect
Relevant Salesforce cloud certifications, including Sales Cloud and Consumer Goods Cloud
Experience using MuleSoft for enterprise integrations
Knowledge of CRM Analytics (Tableau CRM) for retail insights and performance reporting
Hands-on experience with CI/CD and release automation tools such as Copado or Gearset
What We Offer
Base salary and bonus program
Medical, dental, vision, life insurance effective on date of hire
Generous 401(k) Plan
Defined Contribution Plan
Paid vacation and paid holidaysTuition reimbursement
Official Contact Information
Email: All official emails will come from an @Swisher.com address
Website: Verify job listings and contact details on https://careers.swisher.com
Important:
We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.
#J-18808-Ljbffr
We are seeking a seasoned Salesforce System Architect with deep expertise in Consumer Goods Cloud, Retail Execution, and Commerce Cloud. The ideal candidate will bridge the gap between business strategy and technical execution, designing and supporting robust, scalable, and integrated solutions. This position will be responsible for the architectural integrity of our Salesforce ecosystem, ensuring seamless data flow between Salesforce, our Data Lake, and our ERP (NetSuite).
Key Responsibilities
Provide overall architecture and solution design for Salesforce implementations across multiple projects or large, complex initiatives
Define and manage end-to-end technical architecture for Salesforce Consumer Goods Cloud, including data modeling and key capabilities such as Retail Execution, Visit Management, Trade Promotion Management (TPM), and Assortment and PricingArchitect and oversee integrations between Salesforce and external systems, including ERP, Data Lake, and third-party data providers, using APIs, MuleSoft, or other middleware
Establish integration patterns that support reliability, scalability, monitoring, and operational support
Design high-performance, offline-first mobile solutions for field sales teams to support visit planning, inventory visibility, and order capture
Ensure mobile architecture aligns with performance expectations, synchronization requirements, and usability for frontline adoption
Establish data management standards to support large data volumes (LDV), ensuring data quality, integrity, security, and regulatory compliance, including GDPR and SOX where applicable
Lead technical design reviews and enforce engineering and configuration standards for Apex, Lightning Web Components (LWC), and declarative automation
Collaborate with cross-functional business and technology partners to define implementation approaches aligned to business outcomes and platform standards
Provide recommendations on how to leverage Salesforce product releases and capabilities, including Einstein AI and Agentforce, to improve retail execution outcomes
Guide delivery teams through the full software development lifecycle (SDLC), from discovery and requirements through design, build, testing, deployment, and hypercare
Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field
7+ years of Salesforce platform experience, including three to five years in a Solution Architect or Architect role
Experience in CPG or Manufacturing environments supporting field sales and retail execution operating models
Demonstrated experience designing and implementing Salesforce Consumer Goods Cloud solutions
Strong knowledge of Retail Execution, Trade Promotion Management (TPM), and field sales processes
Expertise in Salesforce integration patterns and technologies, including REST and SOAP APIs, middleware integration, and data migration approaches
Deep understanding of the Salesforce security model, including roles, hierarchies, sharing rules, and access governance
Travel: Up to 20%
Preferred Qualifications
Salesforce Certified System Architect or Salesforce Certified Technical Architect
Relevant Salesforce cloud certifications, including Sales Cloud and Consumer Goods Cloud
Experience using MuleSoft for enterprise integrations
Knowledge of CRM Analytics (Tableau CRM) for retail insights and performance reporting
Hands-on experience with CI/CD and release automation tools such as Copado or Gearset
What We Offer
Base salary and bonus program
Medical, dental, vision, life insurance effective on date of hire
Generous 401(k) Plan
Defined Contribution Plan
Paid vacation and paid holidaysTuition reimbursement
Official Contact Information
Email: All official emails will come from an @Swisher.com address
Website: Verify job listings and contact details on https://careers.swisher.com
Important:
We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.
#J-18808-Ljbffr