Remote Senior Specialist, Customer Quality & Insights

A leading healthcare solutions provider is seeking a Senior Specialist – Customer Quality in Providence, Rhode Island. This role acts as the main liaison between clinical users and various teams, ensuring customer needs are met while driving quality improvements. Responsibilities include analyzing complaint data, monitoring quality metrics, and supporting new product launches. The ideal candidate will have experience in Quality and customer advocacy, a related Bachelor's degree, and proficiency in data analytics tools. The position offers competitive salary and comprehensive benefits. #J-18808-Ljbffr