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Parts Sales Specialist

Industrial Tractor Parts, Dolton, Illinois, United States, 60419

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Industrial Tractor Parts (ITP) is a premier distributor of undercarriage parts for industrial tractors and heavy machinery across the U.S. Founded in 1956, we’ve delivered high-quality products and reliable service for 70 years. We specialize in bulldozers, excavators, and track loaders, offering a comprehensive selection of track chains, sprockets, idlers, rollers, and more. Our expert team is committed to fast delivery, competitive pricing, and exceptional customer support.

Core Values

Built on trust, proven in the field – Earned through honesty, hard work, and follow-through.

Respect the crew – Customers, teammates, and suppliers all get treated right.

Deliver on every commitment – If we say we’ll deliver, we deliver.

Move with urgency, maintain high standards – Act quickly without cutting corners.

Role Description We’re looking for a Heavy Equipment Parts Sales Specialist to join our Dolton, IL location. This is a full-time, on-site role focused on driving the branch’s overall success — including growing sales, ensuring efficient operations, and delivering exceptional service to every customer. The ideal candidate is hands‑on, goal‑oriented, and ready to take ownership of branch performance.

This position also includes warehouse responsibilities such as shipping, receiving, organizing, maintaining warehouse cleanliness, operating a track press, and performing other assigned tasks.

Key Responsibilities

Professionally and accurately assist customers with part inquiries in person, over the phone, and via email

Build and maintain strong, long‑term relationships with customers and equipment dealers to foster loyalty and drive repeat sales

Look up parts, check inventory availability, and recommend appropriate products

Prepare accurate quotes, process sales orders from start to finish, and follow up to ensure an exceptional customer experience

Identify and pursue new sales opportunities to achieve or exceed revenue targets

Develop and implement strategies to attract new customers and expand the branch’s market reach

Pick, ship, receive, label, and organize inventory efficiently

Unload shipments, process vendor invoices, and maintain accurate records

Operate a forklift to load/unload trucks (training provided if needed)

Learn and operate a track press (training provided)

Learn all aspects of branch operations, including inventory, logistics, purchasing, and staffing, with the potential to step into a leadership role

Maintain a clean, safe, and organized work environment that reflects company standards

Perform other responsibilities as assigned by the General Manager

Qualifications & Requirements

High school diploma required; college coursework a plus

3–5 years of experience in sales, ideally in parts distribution, undercarriage, or heavy equipment

Strong mechanical knowledge, with the ability to identify and recommend parts for bulldozers, excavators, track loaders, and other earthmoving machinery

Proven relationship‑building skills and a customer‑focused mindset

Hands‑on, results‑driven approach with strong communication, organizational, and decision‑making abilities

Proficient in Microsoft Office (Excel, Word, Outlook); experience with ERP systems (NetSuite preferred)

Comfortable using the internet to source technical information and verify part numbers

Ability to lift/move 25 lbs. regularly and up to 100 lbs. with assistance, following safe handling practices

Willingness to work in a warehouse and occasional outdoor environments; noise levels consistent with standard business operations

401(k) with company match

Paid time off and holidays

Training and professional development opportunities

Supportive, team‑oriented work environment

And more

Additional Information

Some travel may be required for customer visits

This is a full‑time, on‑site position based in Dolton, IL

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