Overview
Inside Sales Representative
– The Inside Sales Representative will handle high volume incoming sales and customer inquiries, make outbound sales calls and will maintain our high standards of customer service. Reports To: Call Center Manager Direct Reports: No Status: Full-Time Division: Store Operations Key Job Responsibilities
Answer high volume of incoming calls Conduct outbound phone calls within established sales protocol Effectively identify sales opportunities Actively listen to customer’s requests and concerns Create orders and quotes promptly and accurately Answer all customer’s automotive parts and general inquiries Gather and maintain customer profile information Maintain clear records in CRM Available Monday thru Saturday 7:30 am to 6:30 pm Requirements
Knowledge of auto parts or the automotive industry ASE Certified Parts Specialist a plus Must have reliable transportation Communication, must communicate professionally with all customers and teammates Dress code, must maintain a professional appearance at all work times Benefits
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to): Medical Dental Vision Life insurance 401k, paid time off Opportunities for advancement Environmental/Occupational Health and Physical Requirements
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners. XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.
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Inside Sales Representative
– The Inside Sales Representative will handle high volume incoming sales and customer inquiries, make outbound sales calls and will maintain our high standards of customer service. Reports To: Call Center Manager Direct Reports: No Status: Full-Time Division: Store Operations Key Job Responsibilities
Answer high volume of incoming calls Conduct outbound phone calls within established sales protocol Effectively identify sales opportunities Actively listen to customer’s requests and concerns Create orders and quotes promptly and accurately Answer all customer’s automotive parts and general inquiries Gather and maintain customer profile information Maintain clear records in CRM Available Monday thru Saturday 7:30 am to 6:30 pm Requirements
Knowledge of auto parts or the automotive industry ASE Certified Parts Specialist a plus Must have reliable transportation Communication, must communicate professionally with all customers and teammates Dress code, must maintain a professional appearance at all work times Benefits
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to): Medical Dental Vision Life insurance 401k, paid time off Opportunities for advancement Environmental/Occupational Health and Physical Requirements
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners. XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.
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