Reporting To: Dealer Services Warehouse Manager
Direct Reports: No
Status: Full-Time
Exempt/Non-Exempt: Non-Exempt
Division: Store Operations
JobPurpose:
The Customer Service Representative will be responsible for the management of high volume incoming sales inquiries and helping customers with their purchases. This is a sales job, the expectation of this position is to hit your assigned sales quota on a daily, weekly, and monthly target.
Key Job Responsibilities:
Answer high volume incoming calls
Enter orders promptly and accurately
Assist customers with quotes
Properly greet and thank customer for calling
Requirements:
ASE Certification is preferred
Must have availability Monday through Friday, 7:30 am to 6:30 pm. Occasional Saturdays as needed
Knowledge of Auto Parts or the automotive industry is preferred
Experience in Auto parts sales is a plus
Bilingual with English and Spanish is preferred
Must maintain a professional appearance at all work times
Benefits:
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to):
Medical
Vision
Life insurance
401k, paid time off
Opportunities for advancement
Environmental / Occupational Health and Physical Requirements :
Typical 9-hour workday, employees are expected to adapt to a fast-paced work environment and have the capacity to spend extended periods at a computer. Occasional lifting of 50lbs or more may be necessary to fulfill job responsibilities. All work environments should be kept clean, orderly and in a sanitary condition. Employees are responsible for ensuring all passageways, storerooms, floors, counters and restrooms, especially keeping their personal work area clean. Before end of shift each employee should review the entire workplace and put away unused materials/supplies and clear trash. Employees should also report any work hazards immediately upon discovery.
XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Direct Reports: No
Status: Full-Time
Exempt/Non-Exempt: Non-Exempt
Division: Store Operations
JobPurpose:
The Customer Service Representative will be responsible for the management of high volume incoming sales inquiries and helping customers with their purchases. This is a sales job, the expectation of this position is to hit your assigned sales quota on a daily, weekly, and monthly target.
Key Job Responsibilities:
Answer high volume incoming calls
Enter orders promptly and accurately
Assist customers with quotes
Properly greet and thank customer for calling
Requirements:
ASE Certification is preferred
Must have availability Monday through Friday, 7:30 am to 6:30 pm. Occasional Saturdays as needed
Knowledge of Auto Parts or the automotive industry is preferred
Experience in Auto parts sales is a plus
Bilingual with English and Spanish is preferred
Must maintain a professional appearance at all work times
Benefits:
We offer a competitive compensation plan complete with attractive benefits offerings that include (not limited to):
Medical
Vision
Life insurance
401k, paid time off
Opportunities for advancement
Environmental / Occupational Health and Physical Requirements :
Typical 9-hour workday, employees are expected to adapt to a fast-paced work environment and have the capacity to spend extended periods at a computer. Occasional lifting of 50lbs or more may be necessary to fulfill job responsibilities. All work environments should be kept clean, orderly and in a sanitary condition. Employees are responsible for ensuring all passageways, storerooms, floors, counters and restrooms, especially keeping their personal work area clean. Before end of shift each employee should review the entire workplace and put away unused materials/supplies and clear trash. Employees should also report any work hazards immediately upon discovery.
XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment.
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr