Job Description
BGH Specialty Steel is the exclusive North American subsidiary of the BGH Group (www.bgh.de/en), a well-established specialty steel mill based in Germany. BGH's fully integrated production process -from melting to final product- guarantees the highest quality specialty steel. Products range from fine wire (min. diameter .003") to forged bars (max. diameter 35") as well as open die forgings.
For BGH Specialty Steel’s warehouse in Houston, Texas, we are looking for an Inside Sales Associate with computer aptitude to manage and grow our sales. This is a full time position (8 hour workday).
Key Responsibilities
Enter each order in BGH’s ERP system (Microsoft Dynamics). Strong computer aptitude required. Capable of trouble shooting with remote IT service via e-mail and phone. Capable of writing manuals for the use of the ERP system.
Lead the specialty steel sales process and master all applicable communication (send offers to outside sales personal or directly to customers, submit orders to warehouse management, create packing lists and bill of ladings, collect/maintain all order specific data and paperwork on company server, create invoices).
Resolve customer inquiries and complaints.
Send out stock lists, follow up on offers sent to customers.
Desired Skills and Experience
Minimum 2 years inside sales / order entry experience is preferred, order entry experience in the specialty steel area is a plus.
Self-starter with proven results, able to work independently in a fast-paced, ever changing work environment, ability to organize and prioritize tasks.
Strong computer skills (ERP system, MS-office suite), with analytical thinking and problem solving capabilities.
Good, detail oriented, written and oral communication skills.
Bachelor’s degree in Marketing, Business or Engineering preferred, will consider candidates with no degree but appropriate inside sales / order entry experience in enterprise class ERP system.
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For BGH Specialty Steel’s warehouse in Houston, Texas, we are looking for an Inside Sales Associate with computer aptitude to manage and grow our sales. This is a full time position (8 hour workday).
Key Responsibilities
Enter each order in BGH’s ERP system (Microsoft Dynamics). Strong computer aptitude required. Capable of trouble shooting with remote IT service via e-mail and phone. Capable of writing manuals for the use of the ERP system.
Lead the specialty steel sales process and master all applicable communication (send offers to outside sales personal or directly to customers, submit orders to warehouse management, create packing lists and bill of ladings, collect/maintain all order specific data and paperwork on company server, create invoices).
Resolve customer inquiries and complaints.
Send out stock lists, follow up on offers sent to customers.
Desired Skills and Experience
Minimum 2 years inside sales / order entry experience is preferred, order entry experience in the specialty steel area is a plus.
Self-starter with proven results, able to work independently in a fast-paced, ever changing work environment, ability to organize and prioritize tasks.
Strong computer skills (ERP system, MS-office suite), with analytical thinking and problem solving capabilities.
Good, detail oriented, written and oral communication skills.
Bachelor’s degree in Marketing, Business or Engineering preferred, will consider candidates with no degree but appropriate inside sales / order entry experience in enterprise class ERP system.
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