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National CET & Sales Operations Specialist

Hi5 Furniture, Inc., Kansas City, Missouri, United States, 64101

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Hi5 Furniture is hiring for Inside Sales / Customer Service Rep!

This role is critical to deliver exceptional customer experience by handling written quotes, order entry, and day-to-day support for dealers, sales reps, and customers.

If you’re highly organized, calm under pressure, and a strong written communicator, this is your opportunity to join a fast-growing furniture manufacturer and make a real impact.

Job Responsibilities

Create accurate, timely written quotes that keep projects moving

Enter and manage orders from start to finish

Support customers with product details, pricing, lead times, and order status

Partner with internal teams to ensure accuracy and on-time delivery

Support outside sales reps with pricing, documentation, and follow-up

Resolve order issues quickly and professionally

What You Bring

Customer-first attitude with a problem-solving mindset

A customer-first mindset and natural problem-solving skills

Advanced knowledge of CET software

Strong written and verbal communication skills

Ability to stay calm, focused, and professional in a high-volume environment

Excellent multitasking, organization, and attention to detail

Inside sales or customer service experience (contract furniture preferred)

What We Offer

401(k) with company match

Health, dental, vision, and life insurance

Paid time off

Short- and long-term disability coverage

If you’re customer-obsessed and detail-driven—Hi5 Furniture wants to hear from you!

Please email your resume to Billy Yates at

Billy@Hi5Furniture.com

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