Responsibilities
Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch.
Enters all orders into computer for dispatch – technical lines require specialized training, experience or knowledge of transportation industry.
Ensures rail billing is in place before containers are delivered to railroad and if necessary, ensures in-bond documentation is properly validated with US customs.
Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day.
Prepare customer reports and tracking/tracing as required such as divisional pools, MDR, CNI, Daily Activity, and Dispatch Status.
Notifies Cargo Specialist Supervisor/management of all service failures.
Proposes and implements solutions to improve overall customer service.
Creates and update's location profiles in computer system.
Works as dispatcher as volume/vacation schedule dictates.
Other projects as assigned by management.
Skills & Qualifications Customer service, dispatch, excel database, scheduling coordinating, Customer support, Service, Order entry. Data entry skills; Good communication and organizational skills, email and general office duties. Must be innovative. Port and rail operations; US customs. Trucking Industry.
Experience Level Entry Level
Job Type & Location Contract to Hire position based out of Collierville, TN.
Pay And Benefits The pay range for this position is $26.44 - $28.85/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Collierville,TN.
Application Deadline This position is anticipated to close on Mar 6, 2026.
About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch.
Enters all orders into computer for dispatch – technical lines require specialized training, experience or knowledge of transportation industry.
Ensures rail billing is in place before containers are delivered to railroad and if necessary, ensures in-bond documentation is properly validated with US customs.
Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day.
Prepare customer reports and tracking/tracing as required such as divisional pools, MDR, CNI, Daily Activity, and Dispatch Status.
Notifies Cargo Specialist Supervisor/management of all service failures.
Proposes and implements solutions to improve overall customer service.
Creates and update's location profiles in computer system.
Works as dispatcher as volume/vacation schedule dictates.
Other projects as assigned by management.
Skills & Qualifications Customer service, dispatch, excel database, scheduling coordinating, Customer support, Service, Order entry. Data entry skills; Good communication and organizational skills, email and general office duties. Must be innovative. Port and rail operations; US customs. Trucking Industry.
Experience Level Entry Level
Job Type & Location Contract to Hire position based out of Collierville, TN.
Pay And Benefits The pay range for this position is $26.44 - $28.85/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Collierville,TN.
Application Deadline This position is anticipated to close on Mar 6, 2026.
About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
#J-18808-Ljbffr