Intermodal Account Coordinator
Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch. Enters all orders into computer for dispatch technical lines require specialized training, experience or knowledge of transportation industry. Ensures rail billing is in place before containers are delivered to railroad and if necessary, ensures in-bond documentation is properly validated with US customs. Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day. Prepare customer reports and tracking/tracing as required such as divisional pools, MDR, CNI, Daily Activity, and Dispatch Status. Notifies Cargo Specialist Supervisor/management of all service failures. Proposes and implements solutions to improve overall customer service. Creates and update's location profiles in computer system. Works as dispatcher as volume/vacation schedule dictates. Other projects as assigned by management. Customer service, dispatch, excel database, scheduling coordinating, customer support, service, order entry. Customer service, dispatch, excel database, scheduling coordinating. Data entry skills; good communication and organizational skills, email and general office duties. Must be innovative. Port and rail operations; US customs Trucking Industry Entry Level This is a Contract to Hire position based out of Collierville, TN. The pay range for this position is $26.44 - $28.85/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) This is a fully onsite position in Collierville, TN. This position is anticipated to close on Mar 6, 2026.
Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch. Enters all orders into computer for dispatch technical lines require specialized training, experience or knowledge of transportation industry. Ensures rail billing is in place before containers are delivered to railroad and if necessary, ensures in-bond documentation is properly validated with US customs. Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made by last free day. Prepare customer reports and tracking/tracing as required such as divisional pools, MDR, CNI, Daily Activity, and Dispatch Status. Notifies Cargo Specialist Supervisor/management of all service failures. Proposes and implements solutions to improve overall customer service. Creates and update's location profiles in computer system. Works as dispatcher as volume/vacation schedule dictates. Other projects as assigned by management. Customer service, dispatch, excel database, scheduling coordinating, customer support, service, order entry. Customer service, dispatch, excel database, scheduling coordinating. Data entry skills; good communication and organizational skills, email and general office duties. Must be innovative. Port and rail operations; US customs Trucking Industry Entry Level This is a Contract to Hire position based out of Collierville, TN. The pay range for this position is $26.44 - $28.85/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) This is a fully onsite position in Collierville, TN. This position is anticipated to close on Mar 6, 2026.