eSales Agent - BMW of West Houston
Sonic Automotive, Granite Heights, Wisconsin, United States
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
At
BMW of West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
$19.00 + / hour + Commission
Performance-based earnings range: $39,000 - $55,000+ / year
Job Description Summary;
The
eSales Agent
is responsible for engaging with potential customers who inquire via phone, chat, or online platforms regarding new or pre-owned vehicles. The primary focus of this role is to convert inbound interest into qualified showroom appointments by delivering timely, accurate, and professional responses.
This position plays a key role in creating a strong first impression for the dealership. The eSales Agent is expected to provide a premium customer experience while using CRM and lead management tools to track and follow up with leads. Ongoing training in product knowledge, objection handling, and customer communication is provided.
Duties and Responsibilities:
• Respond promptly to inbound calls, chats, and internet inquiries
• Deliver accurate pricing, payment, and product information
• Schedule sales appointments and support lead conversion goals
• Manage follow-up communication through CRM tools
• Adhere to structured outreach cadence and response timelines
• Maintain up-to-date knowledge of inventory, finance programs, and incentives
• Meet or exceed performance goals tied to appointments and sales outcomes
Qualifications
Minimum 1 year call center or sales focused experience
Able to set priorities, multi-task, and achieve goals
Ability to perform in a fast paced environment
Exceptional communication skills, both written and verbal
All applicants must be authorized to work in the USA
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license
Preferred Qualifications: Additional Information
$19.00 + / hour + Commission
Performance-based earnings range: $39,000 - $55,000+ / year
Actual earnings depend on performance. High-performers who consistently meet and exceed store and corporate goals often earn well above this range.
Schedule
FULL TIME
Sunday Always Off
Saturday Availability required
401(k) with Company Match
Paid Time Off that Grows with You
Sundays Always Off
Closed on Thanksgiving & Christmas
Employee Pricing on Purchases & Leases
Free & Discounted Gym Membership Options
Exclusive Travel Deals on Hotels, Rentals & Airfare
Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Job Location #J-18808-Ljbffr
At
BMW of West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
$19.00 + / hour + Commission
Performance-based earnings range: $39,000 - $55,000+ / year
Job Description Summary;
The
eSales Agent
is responsible for engaging with potential customers who inquire via phone, chat, or online platforms regarding new or pre-owned vehicles. The primary focus of this role is to convert inbound interest into qualified showroom appointments by delivering timely, accurate, and professional responses.
This position plays a key role in creating a strong first impression for the dealership. The eSales Agent is expected to provide a premium customer experience while using CRM and lead management tools to track and follow up with leads. Ongoing training in product knowledge, objection handling, and customer communication is provided.
Duties and Responsibilities:
• Respond promptly to inbound calls, chats, and internet inquiries
• Deliver accurate pricing, payment, and product information
• Schedule sales appointments and support lead conversion goals
• Manage follow-up communication through CRM tools
• Adhere to structured outreach cadence and response timelines
• Maintain up-to-date knowledge of inventory, finance programs, and incentives
• Meet or exceed performance goals tied to appointments and sales outcomes
Qualifications
Minimum 1 year call center or sales focused experience
Able to set priorities, multi-task, and achieve goals
Ability to perform in a fast paced environment
Exceptional communication skills, both written and verbal
All applicants must be authorized to work in the USA
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license
Preferred Qualifications: Additional Information
$19.00 + / hour + Commission
Performance-based earnings range: $39,000 - $55,000+ / year
Actual earnings depend on performance. High-performers who consistently meet and exceed store and corporate goals often earn well above this range.
Schedule
FULL TIME
Sunday Always Off
Saturday Availability required
401(k) with Company Match
Paid Time Off that Grows with You
Sundays Always Off
Closed on Thanksgiving & Christmas
Employee Pricing on Purchases & Leases
Free & Discounted Gym Membership Options
Exclusive Travel Deals on Hotels, Rentals & Airfare
Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Job Location #J-18808-Ljbffr