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Key Account Sales

CH Spencer LLC, Reno, Nevada, United States, 89550

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Key Account Sales - Outside Reports to:

VP of Sales / BLM

Territory:

Western Nevada

Travel:

Daily travel throughout Western Nevada with 1-3 overnight trips per month

Position Summary The Key Account Sales Representative is responsible for maintaining and growing key customer accounts while developing new business throughout

Western Nevada . This is a territory-based outside sales role requiring regular travel to mine sites, industrial facilities, and customer locations across the region. This role combines strategic account management with proactive field sales activities, focusing on long-term partnerships, revenue growth, and customer satisfaction. The position involves selling

industrial pump equipment, mechanical seals, and related pump system components and services . Success in this role requires strong technical aptitude, the ability to work in demanding industrial environments (including gold mining operations), and consistent in-person engagement with customers.

Main Responsibilities

Conduct outbound sales activities including phone calls, emails, site visits, and participation in industry and community events

Generate new leads by actively working within the Western Nevada territory, meeting face-to-face with prospective customers to assess operational needs

Call on gold mining operations, processing facilities, contractors, and industrial end users to identify pump system applications and opportunities

Meet regularly with existing clients to grow accounts, strengthen relationships, and enhance overall customer experience

Schedule and manage follow-up calls, site visits, meetings, and action steps to keep prospects and clients progressing through the sales pipeline

Research accounts and customer operations to understand process flows, pumping applications, maintenance challenges, and capital project opportunities

Build and maintain rapport with maintenance managers, reliability engineers, procurement teams, and plant leadership

Maintain a high level of product knowledge to provide informed recommendations on centrifugal pumps, slurry pumps, vertical turbine pumps, mechanical seals, and other pump-related equipment

Assist customers in troubleshooting pump system issues and coordinate with internal technical and service teams for proper solutions

Collaborate with inside sales, engineering, and service teams to ensure smooth order execution and a positive customer experience

Manage territory activity, forecasts, and account planning to consistently meet or exceed sales targets

Job Requirements & Conditions We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Requirements

Proven experience in outside sales with a track record of meeting or exceeding sales quotas

Experience calling on mining customers, particularly gold mining operations (preferred)

Technical aptitude with ability to understand industrial pump applications and mechanical systems

Excellent verbal and written communication skills

Strong listening, negotiation, and interpersonal skills

Ability to work independently in a travel-intensive, field-based role

Strong time management and territory planning skills

Self-motivated, driven, and results-oriented

BA/BS or Engineering degree preferred

Conditions of Employment

Must be able to pass background and substance abuse screening tests

Must be willing to sign a Non‑Compete Agreement (where legally applicable)

Physical Requirements This is a field-based role requiring regular travel throughout Western Nevada, including remote mine sites and industrial facilities. The position may require lifting and moving industrial pump components and equipment in customer or manufacturing environments. The role also requires the ability to travel long distances by vehicle, walk job sites, stand for extended periods, climb stairs and ladders, and work in both indoor and outdoor industrial environments. Candidates must be able to read, write, type, see, and use hands in various working conditions.

Company Overview C.H. Spencer LLC is part of the Atlas Copco group and our vision is to become and remain First in Mind, First in Choice of our customers and other stakeholders. At C.H. Spencer, we are driven by our core values of Quality, Service, and Integrity. Serving a diverse range of industries, from mining and chemical processing to municipal water treatment, we provide specialized industrial and process pumps tailored to meet the unique demands of each application. With more than 80 years providing service in the Mountain West region C.H. Spencer LLC takes pride in being an equal opportunity employer and offering great life and work quality for our employees.

Culture of trust and accountability

Comprehensive compensation and benefits

Health, Dental, Vision, and Life insurance

401(k) with company automatic contribution + matching

Job location Option 1: On-Site

This role requires you to be on the road on a daily basis visiting existing and potential customer sites, with about 10% of the time in the office.

Contact information Talent Acquisition Team: Liliane Tixiliski Bowman

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