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Retail Account Manager

O Positiv, Santa Monica, California, United States, 90403

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Overview

O Positiv Health is a Los Angeles-based women’s health company on a mission to support women through every stage of life—from their first period to well beyond their last. Since launching in 2018, O Positiv has reshaped the women’s health space, tackling long-overlooked issues with innovative, science-backed products and boldly breaking taboos along the way. Our growing portfolio spans PMS & hormone balance, vaginal & urinary health, digestion, menopause, and conception support—offering vitamins, supplements, and personal care products that women trust. Today, O Positiv products are sold nationwide at Target, Walmart, CVS, Amazon, TikTok Shop, and OPositiv.com. We’re proud to hold the #1 Vaginal Probiotic nationwide and multiple top-performing products across major wellness categories. We are scaling fast and shaping the future of women’s health. Our team combines an entrepreneurial spirit with a passion for innovation and a commitment to impact. Join us, and you’ll have the opportunity to grow alongside a company that’s making a real difference. Role

Your Role

The National Account Manager will own and lead O Positiv’s Natural & Grocery channel business, serving as the day-to-day account owner and primary customer contact. This role is responsible for managing existing Natural & Grocery accounts while also helping shape and execute the strategy for future channel expansion. This individual will also help manage other accounts across the mass and drug channels. This role reports directly to the Head of Retail Sales and works cross-functionally with Retail Marketing, Finance, Operations, Supply Chain, and Product teams to translate channel strategy into distribution growth, velocity acceleration, and disciplined, profitable execution. The ideal candidate is a builder with a strong customer mindset, comfortable operating in a fast-paced environment, and possesses the ability to manage multiple priorities that may shift rapidly. Responsibilities and Duties

Own day-to-day business for Natural & Grocery customers, including buyer communication, account planning, 4P implementation and compliance, and issue resolution Support customer presentations, innovation sell-ins, line reviews, and ongoing performance reviews in Natural and Grocery, but also where needed in Mass and Drug Act as the primary point of contact of O Positiv to Natural & Grocery buyers and key customer stakeholders Lead sell-in efforts for new Natural & Grocery accounts with guidance and partnership from the Head of Retail Sales and the SVP of Commercial Recommend pricing, promotional strategy, and trade investments within established guardrails, progressing toward full ownership of negotiations over time Own top-line revenue delivery and gross-to-net, monitoring performance versus plan, proactively identifying risks and opportunities Sales lead for demand forecasting for Natural & Grocery accounts, incorporating promotional plans, distribution changes, and expected uplifts Analyze syndicated and retailer data (e.g., SPINS, NielsenIQ, retailer POS) to translate insights into actionable recommendations Partner cross-functionally to support seamless execution across Marketing, Finance, Operations, and Go To Market / Product teams Contribute to pack size, format, and assortment recommendations tailored to Natural & Grocery dynamics Qualifications

Experience: Bachelor’s degree in a relevant field 5-8+ years of CPG account management experience Experience managing Natural & Grocery retailers such as Meijer, Sprouts, Whole Foods, or similar Experience managing drug and mass channels a plus Proven experience with pricing, trade management, gross-to-net performance, and retail execution Experience working with syndicated data and retailer reporting platforms Interpersonal: Builder mentality with comfort operating in a fast-paced, high-growth environment Highly organized, detail-oriented, and able to manage multiple priorities that may shift rapidly Strong analytical, problem-solving, and decision-making skills Excellent communication and relationship-building capabilities Collaborative partner who works effectively across functions High integrity, sound judgment, and a bias toward action Additional Preferred Experience and Skills: Experience in vitamins, supplements, OTC, or personal care categories Exposure to early-stage or high-growth brands Experience contributing to innovation or assortment strategy Comfort operating with increasing autonomy and ownership over time Hours and Compensation

The anticipated base compensation range for this role will be $140,000 - $165,000 annually. Compensation will be commensurate with the candidate’s experience and local market rates. Job Type: Full-time Pay based on prior experience Position will be based out of Santa Monica, Los Angeles - in person (Mon-Thurs in office/Friday remote) Travel required: approximately 10–20% Flexible PTO, Sick Days, and Wellness Days Monthly Social Hours Medical, Vision, and Dental Coverage 401K with matching $50/month Fitness Reimbursement + Up to $1,800 in annual wellness benefits An environment of collaboration, high performance, & respect amongst all employees and managers O Positiv is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. O Positiv believes in the power of building a diverse and culturally inclusive team. We seek candidates from all backgrounds to join our teams. We\'re driven to build a workplace based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of O Positiv.

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