Operational Key Account Manager
DSV - Global Transport and Logistics, Auburn Hills, Michigan, United States, 48326
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location: USA - Auburn Hills, University Drive
Division: Road
Job Posting Title: Operational Key Account Manager
Time Type: Full Time
Summary The Key Account Manager will be responsible for maintaining and developing relationships with key clients to maximize revenue and profits for DSV. They will work closely with internal teams to ensure clients receive the highest level of service and support.
Duties and Responsibilities
Develop and maintain relationships with key clients in the transportation and logistics industry
Identify opportunities for growth and expansion within the existing client base
Collaborate with internal teams to develop customized solutions for clients
Negotiate contracts and pricing agreements with clients
Maintain regular communication with clients to ensure satisfaction and address any issues
Conduct market research to stay up-to-date with industry trends and competition
Provide regular reports and updates to management on account status and progress
Educational background / Work experience
Bachelor's degree in business, logistics, or a related field
Minimum of 5 years of experience in sales or account management in the transportation and logistics industry
Experience working with large, complex clients
Skills & Competencies
Strong interpersonal and communication skills
Excellent negotiation and problem-solving abilities
Analytical mindset and ability to interpret data
Ability to work independently and as part of a team
Strong organizational and time‑management skills
Supervisory Responsibilities (if any)
May manage a team of account managers or coordinators
Preferred Qualifications
Master's degree in business or logistics
Experience working with DSV's specific industry verticals (e.g. automotive, healthcare, retail)
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficient in Microsoft Office and CRM software
Familiarity with logistics‑specific software (e.g., TMS, WMS)
For this position, the expected base salary is:
$69,000 - $104,000 / Annual . Actual base compensation will be determined based on various factors including job‑related knowledge, skills, experience, and other objective business considerations.
DSV offers a comprehensive benefits program designed to support the health and well‑being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long‑term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work‑life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
DSV – Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high‑quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organization, we’ll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
#J-18808-Ljbffr
Location: USA - Auburn Hills, University Drive
Division: Road
Job Posting Title: Operational Key Account Manager
Time Type: Full Time
Summary The Key Account Manager will be responsible for maintaining and developing relationships with key clients to maximize revenue and profits for DSV. They will work closely with internal teams to ensure clients receive the highest level of service and support.
Duties and Responsibilities
Develop and maintain relationships with key clients in the transportation and logistics industry
Identify opportunities for growth and expansion within the existing client base
Collaborate with internal teams to develop customized solutions for clients
Negotiate contracts and pricing agreements with clients
Maintain regular communication with clients to ensure satisfaction and address any issues
Conduct market research to stay up-to-date with industry trends and competition
Provide regular reports and updates to management on account status and progress
Educational background / Work experience
Bachelor's degree in business, logistics, or a related field
Minimum of 5 years of experience in sales or account management in the transportation and logistics industry
Experience working with large, complex clients
Skills & Competencies
Strong interpersonal and communication skills
Excellent negotiation and problem-solving abilities
Analytical mindset and ability to interpret data
Ability to work independently and as part of a team
Strong organizational and time‑management skills
Supervisory Responsibilities (if any)
May manage a team of account managers or coordinators
Preferred Qualifications
Master's degree in business or logistics
Experience working with DSV's specific industry verticals (e.g. automotive, healthcare, retail)
Language skills
Fluent in English (oral and written)
Computer Literacy
Proficient in Microsoft Office and CRM software
Familiarity with logistics‑specific software (e.g., TMS, WMS)
For this position, the expected base salary is:
$69,000 - $104,000 / Annual . Actual base compensation will be determined based on various factors including job‑related knowledge, skills, experience, and other objective business considerations.
DSV offers a comprehensive benefits program designed to support the health and well‑being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long‑term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work‑life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
DSV – Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high‑quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organization, we’ll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
#J-18808-Ljbffr