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Sales Operations & Administration Specialist or Associate

SeAH Global Inc., Houston, Texas, United States, 77246

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SeAH Global Inc. (SGI), the U.S. subsidiary of South Korea-based SeAH Besteel Corp., serves as a strategic global hub for the distribution of high-quality special steel products. We bridge the gap between our world-class manufacturing roots in Korea and our diverse clientele across North America (U.S., Canada, and Mexico).

Position Summary We are seeking a highly organized and proactive Sales Operations & Administration Specialist or Associate (open for Staff to Manager level) to join our Houston, TX office. This role is the backbone of our sales process, providing critical internal support to our Outside Sales team and ensuring the seamless flow of the supply chain including coordination with HQ, shipping documentation, ERP transactions, AR monitoring, and handling order changes. The position also supports daily operational tasks, monthly closing activities, and audit-related requests.

Key Responsibilities

Support order processing after customer PO issuance and coordinate with HQ regarding shipment status

Review shipping and commercial documents for accuracy and request corrections

Communicate customer requests related to Shipping documents, or revisions to HQ

Assist other team members with sales activities when necessary

Handle various ad hoc tasks and special projects as needed

2. ERP Operations

Perform ERP transactions from purchasing through sales, including purchase registration, shipment requests and billing

Review and process import related cost invoices

Monitor accounts receivable and follow up on overdue payments with customers

Update ERP records and support monthly and period end closing

3. General Administration & Communication

Support year end activities, including coordination with the finance dept.

Assist auditors by providing requested documents such as POs and proof of delivery

Perform general office administration, including phone coverage and office supply management

Qualifications

Experience:

2 to 7 years of relevant experience in Sales Support, Logistics, or Operations (Open for Staff to Manager level)

Languages:

Bilingual fluency in English and Korean (Required)

Technical Skills:

Proficiency in ERP systems (experience with the Purchase-to-Sales flow), Advanced skills in MS Office (Excel, Word, PowerPoint).

Core Competencies:

Strong understanding of shipping, revenue management, and outbound logistics; highly organized with a strong sense of responsibility.

Eligibility:

Must be legally authorized to work in the U.S.

Benefits & Compensation

Salary:

Competitive salary commensurate with experience.

Paid Time Off (PTO):

10 days per year plus 40hours paid leave.

Retirement:

401(k) with 4% Company Match.

Insurance:

Comprehensive Health Insurance (including Dental & Vision) and Life Insurance

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