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Senior Director

THE JEWISH BOARD, New York, New York, us, 10261

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For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

LOCATION: 463 7th Ave, New York, NY 10018, US

Purpose The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental harm reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that emphasize the critical importance of stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey.

Position Overview The Senior Director is part of the Adult Residential leadership team. This position supervises a set of programs that provide critical services and support to residents of the Jewish Board’s supported housing programs in order to help residents live in the community as independently as possible.

Key Essential Functions

Ensures overall clinical, operational and fiscal oversight of assigned programs

Supervises Program Director(s) who have primary responsibility for programs

Assists programs in utilizing established, effective interventions to achieve defined, meaningful outcomes

Provides leadership and vision to assist programs in achieving goals; continually improving performance and meeting challenges proactively and effectively

Ensures that programmatic systems are in place to meet all client safety and service needs

Ensures that physical facilities/sites meet appropriate safety and aesthetic standards

Ensures appropriate training and supervision is provided to all staff; develops and provides training

Develops and implements new programs, projects and initiatives

Available and on-call 24/7 to assist in managing and responding to urgent situations and client crises

Provides vision and execution of service delivery that meets the emerging needs of adults in a shifting social service environment

Administrative Oversight

Ensures service delivery and program operations are in compliance with regulatory requirements and standards

Ensures compliance with internal Jewish Board policies and procedures

Ensures development and adherence to program budgets and maintains programs’ fiscal viability

Collaborates with Program Directors and other Jewish Board programs/departments to solve problems/issues

Utilizes data to inform planning, service delivery and overall management

Represents the Agency and Division with external parties and participates in agency and external committees, initiatives and coalitions

Works collaboratively with Executive Program Director and other Agency leadership

Provides leadership and direction to staff including the development of talent

Ensures that quality of care and high clinical standards are met (as evidenced by independent program reviews, positive client outcomes and low numbers of adverse events)

Acts as a strong steward of agency resources as evidenced by programs meeting productivity and utilization goals as well as delivering financial results in line with budget

Core Competencies

Deep knowledge of and experience with the operation of supportive housing programs serving the chronically mentally ill

Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees

Strong verbal and written communication skills

Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail

Interest in and understanding how to translate the challenges of the work into policy and advocacy agendas

Competency in electronic health records; use of data to inform decisions, fluency in all MS 365 applications

Strong problem‑solving orientation, resourcefulness, resilience

Ability to travel to visit programs under supervision

Educational / Training Required

LCSW, LMSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered

At least five years of supervisory experience in supportive housing, residential services, or related

Additional Qualifications Needed

Willingness to work with people with serious mental illness, many with experiences of homelessness and substance use

Compassion and respect for vulnerable individuals

Patience and understanding for the sometimes slow process of stabilization and recovery

Computer Skills Required

Familiarity with working in Windows environment

Ability to utilize Adaptive Budget Software, Excel, and other programs utilized by the Jewish Board as part of the budget process

Ability and willingness to learn new systems and application software

Visual and Manual Dexterity The visual and manual dexterity needed for this position include the ability to work on the computer typing reports and reviewing charts. There is also the need to speak frequently on the telephone including a cellular phone.

Work Environment / Physical Effort

Ability to travel in the community to visit facilities and scattered-site apartments under supervision

Ability to travel to Jewish Board HQ for meetings

Willingness to attend occasional out‑of‑town trainings, symposia, and conferences

Values

Treat every person with dignity

We act with respect and caring towards our clients, colleagues, and communities

Strive to be outstanding

We are exceptional professionals in all that we do

Embrace each other’s differences

We create a fair and inclusive environment for all

Engage individuals and families as our partners

We heal our communities one person at a time through thoughtful collaboration

Equal Employment Opportunity Statement We are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

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