Account Manager- Service/Repair (Albuquerque)
TK Elevator, Albuquerque, New Mexico, United States, 87101
Account Manager - Service/Repair
Albuquerque, NM
ESSENTIAL JOB FUNCTIONS
Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
Manages service accounts by visiting Tier 1, 2 and 3 customers within assigned territory, developing ongoing relationships and gaining an understanding of their needs. This includes building relationships in BOMA and related groups.
Develops capital plans for customers to address short‑ and long‑term building needs.
Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information, including local elevator code requirements.
Prepares repair job proposals by estimating labor and other job costs using estimating software. For items not in the program, obtains price estimates from suppliers and calculates manually, reviewing blueprints, surveying equipment, and interfacing with operations personnel for input and approvals.
Prepares service contract bids, reviewing blueprints and surveying equipment as necessary and coordinating with operations personnel.
Receives and responds to written and oral questions related to quoted repairs and service contracts, performing follow‑up with customers on all service and repair proposals.
EDUCATION & EXPERIENCE
Bachelor’s degree required.
Minimum 1 year of business‑to‑business sales experience required.
Strong attention to detail with proactive follow‑up skills.
Demonstrated success in a fast‑paced environment.
Outstanding ability to build and nurture relationships with customers, team members, and cross‑functional colleagues.
Excellent time management, organizational, and presentation skills.
Salesforce experience (preferred).
Ability to read and interpret architectural and/or blueprint/drawings (preferred).
How to Apply To apply to this position, please click the "Apply Now" button. For any additional questions or job‑specific requests, email
Elevatorjobs.AMS@tkelevator.com
including the Job Requisition Number as a reference.
#J-18808-Ljbffr
ESSENTIAL JOB FUNCTIONS
Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
Manages service accounts by visiting Tier 1, 2 and 3 customers within assigned territory, developing ongoing relationships and gaining an understanding of their needs. This includes building relationships in BOMA and related groups.
Develops capital plans for customers to address short‑ and long‑term building needs.
Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information, including local elevator code requirements.
Prepares repair job proposals by estimating labor and other job costs using estimating software. For items not in the program, obtains price estimates from suppliers and calculates manually, reviewing blueprints, surveying equipment, and interfacing with operations personnel for input and approvals.
Prepares service contract bids, reviewing blueprints and surveying equipment as necessary and coordinating with operations personnel.
Receives and responds to written and oral questions related to quoted repairs and service contracts, performing follow‑up with customers on all service and repair proposals.
EDUCATION & EXPERIENCE
Bachelor’s degree required.
Minimum 1 year of business‑to‑business sales experience required.
Strong attention to detail with proactive follow‑up skills.
Demonstrated success in a fast‑paced environment.
Outstanding ability to build and nurture relationships with customers, team members, and cross‑functional colleagues.
Excellent time management, organizational, and presentation skills.
Salesforce experience (preferred).
Ability to read and interpret architectural and/or blueprint/drawings (preferred).
How to Apply To apply to this position, please click the "Apply Now" button. For any additional questions or job‑specific requests, email
Elevatorjobs.AMS@tkelevator.com
including the Job Requisition Number as a reference.
#J-18808-Ljbffr