What We Need
Corpay is currently looking to hire an Account Manager within our TA Connections division. This position falls under our Airlines, Distressed Passenger and Digital Hub line of business and is remote. In this role you will collaborate with executive‑level management in the development of performance goals and long‑term drive of sustainable financial growth and achieve client satisfaction through forging strong relationships, providing quantifiable value and presenting a clear structure and roadmap for success. You will report directly to the Account Director and regularly collaborate with multiple internal and external departments.
How We Work As an Account Manager, you will be expected to work in a remote environment. Corpay will set you up for success by providing:
Company‑issued equipment
Formal, hands‑on training
Role Responsibilities
Developing a growth strategy focused both on financial gain and customer satisfaction
Managing and retaining relationships with existing clients
Providing consistent reporting, internal and external for key stakeholders related to your region
Increasing client base
Researching business opportunities and viable income streams
Conducting research to identify new markets and customer needs
Promoting the company’s products/services addressing or predicting clients’ objectives
Drafting and reviewing contracts
Keeping records of sales, revenue, invoices etc.
Providing trustworthy feedback and after‑sales support
Building long‑term relationships with new and existing customers
Being the point/lead for your account, knowing everything that makes them tick and the markets
Managing multi‑layer relationships with nominated accounts (duty managers, GH to VP)
Strategizing account management plans to ensure TAC growth with airline
Providing support to airline as required, ensuring you are their key/primary contact
Negotiating with airline stakeholders to further expand TAC services
Identifying and mapping business strengths and customer needs
Ensuring TAC is meeting all contractual requirements
Providing weekly/monthly/yearly reporting based on client needs
Looking at any issues wholistically and providing a solution that is workable to client and TAC
Reporting on successes and areas needing improvement
Working with accounts department to ensure that accounts in designated ports are paid
Identifying markets where spend is high and working within team to manage ADR
Ensuring you are well versed in all things to do with airline, future plans, fleets, etc.
Providing yourself as a secondary escalation point for all issues from ports outside of region
Working within sales and suppliers to ensure new port roll‑outs are successful
Providing operational support for day of operations
Identifying key demand periods and negotiable blocks
Backing your ops team and helping them wherever possible
Traveling to ports and airlines HQ as needed
Qualifications & Skills
Minimum 2‑3 years’ experience working for an airline, ground handler or other airline system provider
Minimum of 1‑2 years in an Account Management role, is preferred
Previous exposure to software applications, preferably in the airline space
Understanding of the software development life‑cycle
Ability to work with little supervision and manage your time efficiently
Previous experience with Jira is desirable
Passionate, creative and easy to work with
Intrinsic motivation
Flexible, focused, hard working, driven and goal orientated
International Passport with no restrictions to travel
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company‑wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company‑wide contests and prizes
Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, see EEOC and Pay Transparency.
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How We Work As an Account Manager, you will be expected to work in a remote environment. Corpay will set you up for success by providing:
Company‑issued equipment
Formal, hands‑on training
Role Responsibilities
Developing a growth strategy focused both on financial gain and customer satisfaction
Managing and retaining relationships with existing clients
Providing consistent reporting, internal and external for key stakeholders related to your region
Increasing client base
Researching business opportunities and viable income streams
Conducting research to identify new markets and customer needs
Promoting the company’s products/services addressing or predicting clients’ objectives
Drafting and reviewing contracts
Keeping records of sales, revenue, invoices etc.
Providing trustworthy feedback and after‑sales support
Building long‑term relationships with new and existing customers
Being the point/lead for your account, knowing everything that makes them tick and the markets
Managing multi‑layer relationships with nominated accounts (duty managers, GH to VP)
Strategizing account management plans to ensure TAC growth with airline
Providing support to airline as required, ensuring you are their key/primary contact
Negotiating with airline stakeholders to further expand TAC services
Identifying and mapping business strengths and customer needs
Ensuring TAC is meeting all contractual requirements
Providing weekly/monthly/yearly reporting based on client needs
Looking at any issues wholistically and providing a solution that is workable to client and TAC
Reporting on successes and areas needing improvement
Working with accounts department to ensure that accounts in designated ports are paid
Identifying markets where spend is high and working within team to manage ADR
Ensuring you are well versed in all things to do with airline, future plans, fleets, etc.
Providing yourself as a secondary escalation point for all issues from ports outside of region
Working within sales and suppliers to ensure new port roll‑outs are successful
Providing operational support for day of operations
Identifying key demand periods and negotiable blocks
Backing your ops team and helping them wherever possible
Traveling to ports and airlines HQ as needed
Qualifications & Skills
Minimum 2‑3 years’ experience working for an airline, ground handler or other airline system provider
Minimum of 1‑2 years in an Account Management role, is preferred
Previous exposure to software applications, preferably in the airline space
Understanding of the software development life‑cycle
Ability to work with little supervision and manage your time efficiently
Previous experience with Jira is desirable
Passionate, creative and easy to work with
Intrinsic motivation
Flexible, focused, hard working, driven and goal orientated
International Passport with no restrictions to travel
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company‑wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company‑wide contests and prizes
Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, see EEOC and Pay Transparency.
#J-18808-Ljbffr