Remote Senior Specialist, Customer Quality & Insights

A healthcare services company is looking for a Sr Specialist – Customer Quality in Charleston, WV. This role is pivotal in enhancing customer experience through effective analysis of quality metrics and customer complaints. The ideal candidate will have a bachelor's degree and experience in customer quality or related fields, alongside strong project management and collaboration skills. Benefits include comprehensive health coverage and a supportive workplace culture. Salary ranges from $68,500 to $88,020, with no bonuses. #J-18808-Ljbffr