Remote Senior Specialist, Customer Quality & Insights

A leading healthcare services provider in Trenton, NJ, is seeking a Sr Specialist – Customer Quality. This role focuses on enhancing customer confidence through quality improvements and acting as the liaison between customers and production teams. Responsibilities include analyzing customer complaints, delivering quality presentations, and managing quality metrics. A bachelor's degree and 2+ years in a related field are preferred. The position offers a competitive salary range of $68,500 to $88,020, along with benefits including medical coverage and a 401k plan. #J-18808-Ljbffr