Remote Senior Specialist, Customer Quality & Insights

A healthcare solutions company based in Albany, NY seeks a Sr Specialist – Customer Quality to serve as the primary liaison between clinical users and quality teams. The role involves analyzing customer complaints, driving quality improvements, and collaborating across teams to enhance product quality. Ideal candidates will have a Bachelor's degree, 2+ years in a related field, and solid skills in customer-focused strategies and data analytics. This position offers a salary range of $68,500 - $88,020. #J-18808-Ljbffr