At TriHealth, our corporate team thrives on a service-oriented mindset grounded in inclusivity, innovation, and collaboration. We cultivate a supportive culture where every team member is valued, empowered, and given a true sense of belonging.
When you join us, you become part of a community that invests in your personal well‑being and your professional future. You’ll experience meaningful growth and development opportunities, excellent benefits, and a workplace where people actively support one another and share best practices every day.
Here, your contributions matter—and together, we make a lasting impact.
Location: 625 Eden Park Dr., Cincinnati, OH
Schedule: Day Shift
Benefits:
https://careers.trihealth.com/what-we-offer/benefits *Please note: OPTIONAL positions are not eligible for TriHealth benefits*
We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
Minimum Job Requirements
Bachelor's degree in human resources; or related field
Knowledge of employment law
5-7 years in a related field
Job Overview This position is responsible for employee relations for assigned areas. This position is responsible for the following duties: day to day employee relations consulting with management and staff, routine and complex investigation and resolution of workplace issues and related special project including education and departmental intervention assessment; and administer personnel policies including Employee Relations, Training and Development, Recruitment, Benefits Administration, FMLA and other special projects.
Job Responsibilities Expert content knowledge of policies and procedures; counsel employees and managers on employee relations issues; policies and procedures are interpreted correctly and applied consistently, however allowing for appropriate judgment calls when necessary. Communicates clearly. Demonstrates service excellence. Returns voice mails and responds to emails by end of day received and resolves workplace issues in a timely manner. Timely is considered within 5 days 95% of the time. Stays abreast of Employment Law and HR policy changes. Problem solving approach should incorporate needs of both the employee and management resulting, when possible, in win‑win solutions. Addresses and resolves problems using sound judgment. Seeks direction from HR Leadership or Business Partner when appropriate or when discussion can assist with problem solving process. Conducts retention visits and develops retention plans when requested and offered where turnover or workplace issues seem to be troublesome. Prepares documentation and responses to unemployment compensation claims and attends unemployment hearings. Provides Harassment Free/Diversity Inclusive Workplace Education, Professionalism Training and Workplace Violence education as needed to those areas identified as high risk. Completes special projects as assigned. Rounding with leaders of assigned regions, creating a trusting partnership. Coaching leaders as necessary for performance counseling and performance evaluation. Identifying trends within assigned region and working with HRBP to bring insights and initiatives to business unit leaders. Be the point person for assigned region on investigations including but not limited to drug diversion and fitness for duty cases. Partner with the LOA team as needed to support team members in accordance with organizational policies to apply FMLA or ADA needs for team members and leaders.
Working Conditions
Climbing - Rarely
Hearing: Conversation - Frequently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting
Lifting
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Sitting - Occasionally
Standing - Frequently
Stooping - Occasionally
Talking - Frequently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect: ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone’s opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
Acknowledge wins and frequently thank team members and the others for contributions.
Show courtesy and compassion with customers, team members and the community
#J-18808-Ljbffr
When you join us, you become part of a community that invests in your personal well‑being and your professional future. You’ll experience meaningful growth and development opportunities, excellent benefits, and a workplace where people actively support one another and share best practices every day.
Here, your contributions matter—and together, we make a lasting impact.
Location: 625 Eden Park Dr., Cincinnati, OH
Schedule: Day Shift
Benefits:
https://careers.trihealth.com/what-we-offer/benefits *Please note: OPTIONAL positions are not eligible for TriHealth benefits*
We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
Minimum Job Requirements
Bachelor's degree in human resources; or related field
Knowledge of employment law
5-7 years in a related field
Job Overview This position is responsible for employee relations for assigned areas. This position is responsible for the following duties: day to day employee relations consulting with management and staff, routine and complex investigation and resolution of workplace issues and related special project including education and departmental intervention assessment; and administer personnel policies including Employee Relations, Training and Development, Recruitment, Benefits Administration, FMLA and other special projects.
Job Responsibilities Expert content knowledge of policies and procedures; counsel employees and managers on employee relations issues; policies and procedures are interpreted correctly and applied consistently, however allowing for appropriate judgment calls when necessary. Communicates clearly. Demonstrates service excellence. Returns voice mails and responds to emails by end of day received and resolves workplace issues in a timely manner. Timely is considered within 5 days 95% of the time. Stays abreast of Employment Law and HR policy changes. Problem solving approach should incorporate needs of both the employee and management resulting, when possible, in win‑win solutions. Addresses and resolves problems using sound judgment. Seeks direction from HR Leadership or Business Partner when appropriate or when discussion can assist with problem solving process. Conducts retention visits and develops retention plans when requested and offered where turnover or workplace issues seem to be troublesome. Prepares documentation and responses to unemployment compensation claims and attends unemployment hearings. Provides Harassment Free/Diversity Inclusive Workplace Education, Professionalism Training and Workplace Violence education as needed to those areas identified as high risk. Completes special projects as assigned. Rounding with leaders of assigned regions, creating a trusting partnership. Coaching leaders as necessary for performance counseling and performance evaluation. Identifying trends within assigned region and working with HRBP to bring insights and initiatives to business unit leaders. Be the point person for assigned region on investigations including but not limited to drug diversion and fitness for duty cases. Partner with the LOA team as needed to support team members in accordance with organizational policies to apply FMLA or ADA needs for team members and leaders.
Working Conditions
Climbing - Rarely
Hearing: Conversation - Frequently
Hearing: Other Sounds - Frequently
Kneeling - Rarely
Lifting
Lifting
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Sitting - Occasionally
Standing - Frequently
Stooping - Occasionally
Talking - Frequently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect: ALWAYS…
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone’s opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
Acknowledge wins and frequently thank team members and the others for contributions.
Show courtesy and compassion with customers, team members and the community
#J-18808-Ljbffr