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Account Coordinator

Adecco US, Inc., Dallas, Texas, United States, 75215

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Adecco is assisting a local client recruiting for an Account Coordinator working at Los Angeles or San Francisco and TX, NY, Chicago, Miami. This is an excellent opportunity to join a winning culture and get your foot in the door of a company that is an American multinational transportation company that provides ride-hailing services, courier services, food delivery, and freight transport. If Account Coordinator sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Job Summary Highly organized and customer-focused Account Coordinator to support restaurant partners on a leading digital food delivery platform. This role will work closely with internal account management and support teams to ensure restaurant partners receive timely assistance, clear communication, and operational support. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and enjoys solving problems while managing multiple priorities.

Key Responsibilities Inbox & Escalation Management

Monitor shared brand inboxes and triage incoming inquiries from franchisees, store managers, and corporate contacts

Determine appropriate next steps, including escalation to internal teams when required

Gather missing information from stakeholders to ensure accurate case handling

Track open items and follow up to ensure timely resolution

Onboarding Support

Respond to inbound onboarding-related inquiries

Coordinate with internal teams to ensure proper completion of onboarding steps

Support restaurant partners through account setup and initial activation processes

Invoice & Offer Coordination

Manage internal request submissions related to invoice processing

Validate submissions for accuracy and completeness

Coordinate with stakeholders to obtain missing details

Submit requests through established invoicing workflows and track progress

Operational Support & Collaboration

Maintain organized records of escalations, onboarding updates, and support cases

Partner closely with Account Managers and Customer Success teams

Assist with ad-hoc operational projects and process improvement initiatives

Analyze trends from partner feedback to help improve service and workflows

Qualifications

1+ year of professional experience in support, customer service, account coordination, vendor management, or operations (relevant internships considered)

Strong written and verbal communication skills

Highly organized with strong follow-up and tracking abilities

Comfortable working in collaborative environments

Detail-oriented, particularly with documentation and invoice validation

Tech-savvy with experience using Google Workspace (Docs, Sheets, Forms), Excel or similar spreadsheet tools, and collaborative inbox or ticketing systems

Self-motivated and able to manage multiple priorities in a fast-paced setting

What's in this Account Coordinator position for you? Pay: $28 - $30/hr. (36.46/hr.)

Shift: Mon-Fri, 8 am-5 pm

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter; Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Account Coordinator is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Account Coordinator position and other opportunities with Adecco. Apply today!

Pay Details $28.00 to $30.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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