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Account Manager

Abacus Service Corporation, Sacramento, California, United States, 95828

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Job details Job Title: Account Manager

Client Company / Dept. Name: Sacramento Housing and Redevelopment Agency (SHRA), CA

Address: th Street – nd Floor City Name Sacramento, State Name CA-California Zip Code If others (Address)

Bill Rate: Min: $ Max: $

Pay Rate: Min: $ Max: $

Mark up % (if any)

Duration of the project: Project Start Date Dec- Project End Date Five years

Due date for Resume submission.

No. of Openings

No. of Maximum Submissions

Responsibilities

Perform the review of the task order requirements with SMEs and other key personnel.

Collaborate with the clients and the internal team to ensure the correct understanding of the client requirements.

Build strong customer relationships, including key customer stakeholders and sponsors.

Work with internal team in developing project plans, schedules, and budget etc.

Coordinate with the service delivery team to ensure alignment with the customer requirements.

Coordinate with the clients on personnel issue resolution.

Administer all company systems for employees.

Manage customer expectations and ensures customer satisfaction.

Develop processes for task specific requirements and ensure that services meet the expected outcomes.

Ensure timely transfer of the progress reports, employment statistics, and contract reports to the executive management and the client.

Run weekly and monthly statistics reports.

Qualifications Ability to understand and fulfill contract requirements, SLAs, and compliance mandates.

Skilled in coordinating between government client contacts, internal recruiters, and legal / compliance teams.

Deep knowledge of staffing operations: recruitment lifecycle, onboarding, retention strategies.

Experience managing multiple requisitions and placements under a master contract or government BPA (Blanket Purchase Agreement).

Familiarity with both staff augmentation and deliverables-based work orders.

Understanding of government procurement practices and labor regulations (FAR, SCA, E-Verify, OFCCP).

Knowledge of security clearance processes (Public Trust, Secret / Top Secret) where applicable.

Ability to ensure I-, W-, EEO, and background requirements are met per client guidelines.

Ability to manage deliverables, meet hiring deadlines, and oversee performance KPIs (time-to-fill, retention, quality).

Skilled in issue escalation, performance tracking, reporting, and corrective actions.

Experience with project management tools or platforms (JobDiva).

Education

Bachelor's degree in Human Resources, Business Administration, Public Administration, or related.

Certifications (if required).

Documentation Required for submission.

Resume.

Work Hours.

General Account Manager Name (Proposal Team).

Work authorization required: US Citizen & GC.

Relocation is accepted.

No Remote work.

Hybrid role.

No Additional Notes if any.

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