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Business Lifecycle Operations Analyst

Live Nation Entertainment, California, Missouri, United States, 65018

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WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Job Summary We are looking for a Business Lifecycle Operations Analyst within the GRC Enterprise Technology & Solutions team to support the full lifecycle of organizational change activities. This role will support planning, coordination, execution, and reporting on efforts that align new and existing entities with Global Shared Services teams and LNE compliance standards. The Analyst will oversee onboarding for new entities—including acquisitions and newly established businesses—while also coordinating integrations, transitions, and broader operational alignment across Compliance workstreams. The role will manage offboarding for entities exiting the organization, track progress, identify risks, and maintain cross‑functional visibility throughout each phase of the lifecycle. As business needs evolve, additional responsibilities may be assigned. This position reports to the Senior Program Manager.

WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

What This Role Will Do

Partner with global Shared Services teams to ensure timely completion of standardized onboarding, transition, and offboarding plans.

Assist with developing and tracking KPIs, roadmaps, and dashboards to measure onboarding and lifecycle success.

Prepare onboarding, transition, and offboarding packages with timelines and checklists for new entities.

Document and maintain business processes, updates to the lifecycle standards, and lessons learned.

Ensure timely and consistent data entry into lifecycle management tools to improve data quality and reporting.

Prepare presentations and reports for monthly progress meetings and executive updates.

Help create Business Requirements Documents for new releases of the lifecycle management platforms and associated tools/applications.

Leverage AI prompting techniques to analyze and/or generate documents, summarize findings, and generate drafts of deliverables (communications, process flows and diagrams, etc.).

Collaborate with GRC Learning and GRC Reporting teams on creating training content and scheduling report delivery for new/existing entities.

Support cross-functional compliance activities across the full business lifecycle, including policy training rollout, sustainability reporting, 3rd party risk assessments, website compliance audits, and other areas.

What This Person Will Bring

2+ years of experience in project coordination, business analysis, and/or program support.

Proven track record of collaborating with cross‑functional global teams in matrixed organizations.

Strong analytical skills with attention to detail and proficiency with Excel, PowerPoint, and data visualization tools.

Ability to manage multiple priorities and deadlines in a fast‑changing environment.

Familiarity with enterprise systems (Salesforce, Asana or other CRM and/or project management tools)

Excellent written and verbal communication skills, with the ability to clearly communicate project status, risk, and roadblocks.

Bachelor’s degree in Business, Project Management, or related field required.

Team player with a proactive approach to change management to support stakeholders and drive adoption of new processes.

Certification in a recognized project management methodology is a plus.

Fluency in Spanish is a plus.

Benefits & Perks Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis.

HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Angeles, CA

The Expected Compensation For This Position Is $60,000.00 USD - $75,000.00 USD

Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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