Employer Industry: Pharmaceutical Services
Why consider this job opportunity:
Salary up to $62,480
Comprehensive benefits package including medical, dental, and vision care
Support for working families with services like backup dependent care and paid parental leave
Opportunities for professional development, mentorship programs, and volunteer activities
Strong focus on employee wellness encompassing physical, emotional, financial, and social aspects
Collaborative and inclusive company culture that values every team member
What to Expect (Job Responsibilities):
Facilitate onboarding and offboarding requests for new and existing customers by collaborating with cross‑functional teams
Conduct training for Sales, Customer Implementation, Account Managers, and Customer Systems Support associates
Troubleshoot and resolve pricing discrepancies, billing issues, and data integrity concerns
Manage monthly billing fees for customers and maintain lists of 3rd Party Vendor and Buying Group Fees
Identify process improvement opportunities within PDS operations and maintain standard operating procedures (SOPs)
What is Required (Qualifications):
High school degree or equivalent combination of experience and education
Minimum of three (3) years of experience in a customer service environment; medical or pharmaceutical background preferred
Necessary experience in EDI and Pharmacy
Strong organizational skills with attention to detail
Excellent communication skills, both orally and in writing
How to Stand Out (Preferred Qualifications):
Experience in a medical or pharmaceutical customer service setting
Proficiency in Microsoft Word, Excel, Access, and databases
Strong leadership and staff development skills
Good relationship‑building skills
Ability to adapt to changing environments and demonstrate teamwork
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $62,480
Comprehensive benefits package including medical, dental, and vision care
Support for working families with services like backup dependent care and paid parental leave
Opportunities for professional development, mentorship programs, and volunteer activities
Strong focus on employee wellness encompassing physical, emotional, financial, and social aspects
Collaborative and inclusive company culture that values every team member
What to Expect (Job Responsibilities):
Facilitate onboarding and offboarding requests for new and existing customers by collaborating with cross‑functional teams
Conduct training for Sales, Customer Implementation, Account Managers, and Customer Systems Support associates
Troubleshoot and resolve pricing discrepancies, billing issues, and data integrity concerns
Manage monthly billing fees for customers and maintain lists of 3rd Party Vendor and Buying Group Fees
Identify process improvement opportunities within PDS operations and maintain standard operating procedures (SOPs)
What is Required (Qualifications):
High school degree or equivalent combination of experience and education
Minimum of three (3) years of experience in a customer service environment; medical or pharmaceutical background preferred
Necessary experience in EDI and Pharmacy
Strong organizational skills with attention to detail
Excellent communication skills, both orally and in writing
How to Stand Out (Preferred Qualifications):
Experience in a medical or pharmaceutical customer service setting
Proficiency in Microsoft Word, Excel, Access, and databases
Strong leadership and staff development skills
Good relationship‑building skills
Ability to adapt to changing environments and demonstrate teamwork
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr