Reports To: Vice President of Operations
Location: On-Site, Warehouse Location - Colorado Springs, CO
Schedule: Monday - Friday (40 h)
Rate: $50,000.00 annual salary, DOE + benefits
Brist Mfg. is seeking an experienced Fulfillment Manager to lead our warehouse, inventory, fulfillment e-commerce operations at our 20,000 sq ft Colorado Springs, CO-based location.
Our ideal candidate brings a minimum of 5-7 years of applicable operations experience that includes production management, team supervision, KPI and metrics accountability, project management, technology and ERP system mastery, 3PL/fulfillment expertise, and demonstrated leadership in process improvement to identify and implement LEAN (Kaizen) initiatives.
This position requires strong problem-solving and space optimization skills; effective, timely, and accurate communication across the organization; the ability to drive processes and results forward within time constraints; and attention to detail. The individual should feel comfortable solving complex issues and proactively asking questions.
POSITION SUMMARY: This position will have end-to-end control over the order fulfillment processes; planning, overseeing and coordinating daily production and warehouse activities to ensure departmental and company goals are achieved. This role will work closely with our internal sales, e-commerce and customer care teams to provide administrative and troubleshooting fulfillment support, spearheading continuous improvement initiatives, and maintaining responsibility for the full transition of inbound and outbound materials, shipping and logistics, and the accuracy of inventory transactions associated with e-Commerce, Rora Blanks and the sales sample stores. This position reports directly to and meets regularly with the VP of Operations to review metrics and KPI reports and provide warehouse labor and process improvement updates. The Fulfillment Manager is responsible for a small team of 5-6 team members performing warehouse operational support.
KEY RESPONSIBILITIES: Inventory Management: Monitor and optimize inventory receiving, allocation, and shipping
Operational Efficiency: Develop and implement strategies to improve workflow and productivity
Streamline order processing, warehousing, and distribution
Lead and manage operations staff, providing training and support
Foster a collaborative work environment focused on achieving company goals
Quality Control: Ensure all products meet quality standards before shipping
Manage returns, exchanges, and customer satisfaction issues
Data Analysis and Reporting: Track operational KPIs and prepare regular performance reports
Use data insights to recommend improvements and cost‑saving measures
DUTIES AND RESPONSIBILITIES: Warehouse and Production:
Oversee the daily operations, production and maintenance of a 20,000 sq ft warehouse
Drive daily standups with the entire team and direct daily activities related to all production, inventory, ecommerce, fulfillment and shipping operations
Learn/adapt and work within Brist Mfg. Operating System (NetSuite / RF Smart)
Operate a clean, well organized warehouse and production area, implement daily Lean 3S/5S initiatives, create a place for every needed tool/resource and red tag unnecessary items
Optimize the warehouse layout, racking, workstations and equipment to maximize space utilization, reducing movement and creating efficiencies as necessary to scale for growth
Oversee warehousing of Partner Stores, Brist Mfg. Sample Store, patch inventory and all related ERP transactions and functions
Measure productivity and evaluate direct and temporary staffing needs based on metrics, performance, capacity, seasonal staffing needs, determine labor needs to meet production goals
Ensure on-time deliveries of shipments including: partner, customer and tradeshow deliveries, produce quality shipments that reflect Brist Mfg. practices and SOP’s
Manage accurate internal and external communication, provide timely resolution to problems and unforeseen issues
Prepare, update and post organization’s warehouse operating policies
Meet regularly with staff to provide ongoing job performance feedback, trial period and annual reviews. Provide strong leadership, motivation, supervision and training to department leads and production team members
Work closely with the VP of Operations and HR Department to recruit and hire, onboard, provide employee feedback, disciplinary action and evaluate performance
When required, partner with local temporary agencies to flex workforce needs to meet seasonal spikes and special project timelines
Constantly evaluate and when necessary, re-align team to ensure that the team workload is balanced and is working efficiently
Ensure QC and AQL procedures are current, gather metrics and initiate corrective action
Maintain a sustainable cycle counting system and reporting process that regularly assesses the health and accuracy of all ecommerce stores, Brist blanks and the Brist sample store
Lead improvements in shipping methods, reductions in shipping rates and materials
Work with the warehouse team to build and maintain a library of current SOP’s and training materials
Ensure OSHA warehouse and equipment regulations and safety compliance, complete and submit OSHA state annual reports
Oversee safety committee initiatives, monthly meetings, update documents
Onboard new equipment, ensure existing equipment is maintained and in working order
Perform other related duties as required
e-Commerce:
Administrate fulfillment and transaction operations, troubleshoot related issues, ensure functionality and minimize customer fulfillment loss
Prepare and update upstream reporting to leadership detailing e-Commerce fulfillment activity, warehouse space constraints and utilization
Work closely with the ecom team to determine and plan for unique assembly, packaging, bundling and shipping requirements
Oversee the timely onboarding/off-boarding of e-Commerce customer products and inventories
Work with e-commerce team and customers to resolve inventory discrepancies, provide assistance during customer audits and inspections
Be available to assist in relevant e-Commerce meetings, tours, audits, unannounced client visits
QUALIFICATIONS, SKILLS, TRAITS:
Bachelor's or AA degree or, related education and experience
A minimum of 5-7 years experience in managing production and warehouse operations (apparel, textiles and/or merchandise experience preferred)
Computer acumen/literacy
Demonstrated experience using ERP and/or applicable operating and fulfillment systems
Domestic and international shipping experience, understanding of shipping and LTL freight processes, use of FED EX, UPS, USPS operating systems
Excellent organizational skills, written and verbal communication skills, and attention to detail
Strong problem solving and space optimization skills
Ability to lead and inspire others through mentoring and training up employees
Flexible with the ability to prioritize and manage changing demands with growth
Ability to collaborate across teams to achieve department, company and customer results
Consistent work ethic, time management skills, and self-motivation
Driven to learn and take on new responsibilities
Proficient in Microsoft Office Suite, project management, Shopify
Ability to regularly lift up to 50lbs
Health, dental, and vision insurance.
Paid time off and holiday pay.
Simple IRA retirement plan with company match.
Hands on training with opportunities for career growth and professional development.
COMPANY INFO Website: www.bristmfg.com
Headquarters: Bellingham, Washington
Submissions for this position will be accepted until Friday, March 6th, 2026.
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Location: On-Site, Warehouse Location - Colorado Springs, CO
Schedule: Monday - Friday (40 h)
Rate: $50,000.00 annual salary, DOE + benefits
Brist Mfg. is seeking an experienced Fulfillment Manager to lead our warehouse, inventory, fulfillment e-commerce operations at our 20,000 sq ft Colorado Springs, CO-based location.
Our ideal candidate brings a minimum of 5-7 years of applicable operations experience that includes production management, team supervision, KPI and metrics accountability, project management, technology and ERP system mastery, 3PL/fulfillment expertise, and demonstrated leadership in process improvement to identify and implement LEAN (Kaizen) initiatives.
This position requires strong problem-solving and space optimization skills; effective, timely, and accurate communication across the organization; the ability to drive processes and results forward within time constraints; and attention to detail. The individual should feel comfortable solving complex issues and proactively asking questions.
POSITION SUMMARY: This position will have end-to-end control over the order fulfillment processes; planning, overseeing and coordinating daily production and warehouse activities to ensure departmental and company goals are achieved. This role will work closely with our internal sales, e-commerce and customer care teams to provide administrative and troubleshooting fulfillment support, spearheading continuous improvement initiatives, and maintaining responsibility for the full transition of inbound and outbound materials, shipping and logistics, and the accuracy of inventory transactions associated with e-Commerce, Rora Blanks and the sales sample stores. This position reports directly to and meets regularly with the VP of Operations to review metrics and KPI reports and provide warehouse labor and process improvement updates. The Fulfillment Manager is responsible for a small team of 5-6 team members performing warehouse operational support.
KEY RESPONSIBILITIES: Inventory Management: Monitor and optimize inventory receiving, allocation, and shipping
Operational Efficiency: Develop and implement strategies to improve workflow and productivity
Streamline order processing, warehousing, and distribution
Lead and manage operations staff, providing training and support
Foster a collaborative work environment focused on achieving company goals
Quality Control: Ensure all products meet quality standards before shipping
Manage returns, exchanges, and customer satisfaction issues
Data Analysis and Reporting: Track operational KPIs and prepare regular performance reports
Use data insights to recommend improvements and cost‑saving measures
DUTIES AND RESPONSIBILITIES: Warehouse and Production:
Oversee the daily operations, production and maintenance of a 20,000 sq ft warehouse
Drive daily standups with the entire team and direct daily activities related to all production, inventory, ecommerce, fulfillment and shipping operations
Learn/adapt and work within Brist Mfg. Operating System (NetSuite / RF Smart)
Operate a clean, well organized warehouse and production area, implement daily Lean 3S/5S initiatives, create a place for every needed tool/resource and red tag unnecessary items
Optimize the warehouse layout, racking, workstations and equipment to maximize space utilization, reducing movement and creating efficiencies as necessary to scale for growth
Oversee warehousing of Partner Stores, Brist Mfg. Sample Store, patch inventory and all related ERP transactions and functions
Measure productivity and evaluate direct and temporary staffing needs based on metrics, performance, capacity, seasonal staffing needs, determine labor needs to meet production goals
Ensure on-time deliveries of shipments including: partner, customer and tradeshow deliveries, produce quality shipments that reflect Brist Mfg. practices and SOP’s
Manage accurate internal and external communication, provide timely resolution to problems and unforeseen issues
Prepare, update and post organization’s warehouse operating policies
Meet regularly with staff to provide ongoing job performance feedback, trial period and annual reviews. Provide strong leadership, motivation, supervision and training to department leads and production team members
Work closely with the VP of Operations and HR Department to recruit and hire, onboard, provide employee feedback, disciplinary action and evaluate performance
When required, partner with local temporary agencies to flex workforce needs to meet seasonal spikes and special project timelines
Constantly evaluate and when necessary, re-align team to ensure that the team workload is balanced and is working efficiently
Ensure QC and AQL procedures are current, gather metrics and initiate corrective action
Maintain a sustainable cycle counting system and reporting process that regularly assesses the health and accuracy of all ecommerce stores, Brist blanks and the Brist sample store
Lead improvements in shipping methods, reductions in shipping rates and materials
Work with the warehouse team to build and maintain a library of current SOP’s and training materials
Ensure OSHA warehouse and equipment regulations and safety compliance, complete and submit OSHA state annual reports
Oversee safety committee initiatives, monthly meetings, update documents
Onboard new equipment, ensure existing equipment is maintained and in working order
Perform other related duties as required
e-Commerce:
Administrate fulfillment and transaction operations, troubleshoot related issues, ensure functionality and minimize customer fulfillment loss
Prepare and update upstream reporting to leadership detailing e-Commerce fulfillment activity, warehouse space constraints and utilization
Work closely with the ecom team to determine and plan for unique assembly, packaging, bundling and shipping requirements
Oversee the timely onboarding/off-boarding of e-Commerce customer products and inventories
Work with e-commerce team and customers to resolve inventory discrepancies, provide assistance during customer audits and inspections
Be available to assist in relevant e-Commerce meetings, tours, audits, unannounced client visits
QUALIFICATIONS, SKILLS, TRAITS:
Bachelor's or AA degree or, related education and experience
A minimum of 5-7 years experience in managing production and warehouse operations (apparel, textiles and/or merchandise experience preferred)
Computer acumen/literacy
Demonstrated experience using ERP and/or applicable operating and fulfillment systems
Domestic and international shipping experience, understanding of shipping and LTL freight processes, use of FED EX, UPS, USPS operating systems
Excellent organizational skills, written and verbal communication skills, and attention to detail
Strong problem solving and space optimization skills
Ability to lead and inspire others through mentoring and training up employees
Flexible with the ability to prioritize and manage changing demands with growth
Ability to collaborate across teams to achieve department, company and customer results
Consistent work ethic, time management skills, and self-motivation
Driven to learn and take on new responsibilities
Proficient in Microsoft Office Suite, project management, Shopify
Ability to regularly lift up to 50lbs
Health, dental, and vision insurance.
Paid time off and holiday pay.
Simple IRA retirement plan with company match.
Hands on training with opportunities for career growth and professional development.
COMPANY INFO Website: www.bristmfg.com
Headquarters: Bellingham, Washington
Submissions for this position will be accepted until Friday, March 6th, 2026.
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