At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary The Production Coordinator will supervise and coordinate all aspects of the exchange of components between the Subway Main Repair Facility, Car Houses, Bus Garages, and other departments, supporting their efforts to keep their revenue and non‑revenue equipment and facilities in good repair.
Duties & Responsibilities
Initiate component transactions and oversee the receiving and shipment of components and materials.
Use and generate manifests to validate deliveries coming into and being shipped from the Subway Main Repair Facility.
Receive purchase orders from procurement to fill requests for fabricated parts.
Open and manage work orders for the repair of components.
Coordinate and distribute daily work orders to the supervisors within the Main Rail Repair Facility.
Maintain inventory control of finished stock in the component Exchange.
Manage parts held in the base stock location used to rebuild components.
Manage parts being fabricated internally that are to be used to rebuild components.
Manage components involved in multi‑departmental rebuilds as they progress through the Subway Main Repair Facility.
Receive, coordinate, and respond to correspondence involving requests for components and services provided by the Subway Main Repair Facility.
Participate in the organization of funding proposals for RCM and other projects.
Participate in the creation and update of standard repair procedures and standard repair times at the Subway Main Repair Facility.
Responsible for preparing all MAT 104 to serialize parts into stores.
Train and update facility staff on the use and maintenance of the MCRS2 system.
Participate in special projects requiring logistics and technical research.
Remain current with the MBTA's Safety Plan as well as the position's outline of responsibilities.
Respond to each inquiry, whether from a customer, vendor, or co‑worker, in a courteous and professional manner.
Drive a company or personal vehicle to visit work sites and to assist in emergencies and/or events as needed.
Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty‑four (24) hours per day, seven (7) days per week.
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, and collective bargaining agreement (if applicable) and policies of the Authority, including the EEO, Anti‑Discrimination, Anti‑Harassment, and Anti‑Retaliation policies.
Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
Perform all other duties and projects that may be assigned.
Additional responsibilities may include a focus on one or more departments or locations. See the applicable addendum for department or location‑specific functions.
Minimum Requirements & Qualifications Minimum Education
High school diploma or equivalent (G.E.D.) from an accredited institution.
Minimum Experience And Required Skills
Three (3) years’ experience in component management and maintenance management.
Working knowledge of parts inventorying processes and procedures.
A valid driver’s license.
Effective organizational and analytical skills.
Working knowledge of Word, Excel, PeopleSoft, database, and mainframe applications.
Ability to provide internal and external customers with a courteous and professional experience.
Possess excellent customer service and conflict resolution skills.
Ability to work effectively with a diverse workforce.
Substitutions Include None
Preferred Experience And Skills
Related supervisory experience.
Experience with a transit organization.
Job Conditions
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship/co‑op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co‑workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records.
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and/or medical clinic screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and/or locations assigned, directed, or necessary for this position, including up to twenty‑four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
Intern/co‑op staff must be enrolled full or part‑time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship/co‑op. Interns/co‑ops must have valid work authorization and U.S. Social Security Number prior to starting pre‑employment screenings/ pre‑boarding, working in their positions, and throughout the duration of their program.
Disclaimers and Definitions
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On‑call or 24/7 Positions: Employees working in this classification must be available to respond to page/text/call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617‑222‑5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
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Job Summary The Production Coordinator will supervise and coordinate all aspects of the exchange of components between the Subway Main Repair Facility, Car Houses, Bus Garages, and other departments, supporting their efforts to keep their revenue and non‑revenue equipment and facilities in good repair.
Duties & Responsibilities
Initiate component transactions and oversee the receiving and shipment of components and materials.
Use and generate manifests to validate deliveries coming into and being shipped from the Subway Main Repair Facility.
Receive purchase orders from procurement to fill requests for fabricated parts.
Open and manage work orders for the repair of components.
Coordinate and distribute daily work orders to the supervisors within the Main Rail Repair Facility.
Maintain inventory control of finished stock in the component Exchange.
Manage parts held in the base stock location used to rebuild components.
Manage parts being fabricated internally that are to be used to rebuild components.
Manage components involved in multi‑departmental rebuilds as they progress through the Subway Main Repair Facility.
Receive, coordinate, and respond to correspondence involving requests for components and services provided by the Subway Main Repair Facility.
Participate in the organization of funding proposals for RCM and other projects.
Participate in the creation and update of standard repair procedures and standard repair times at the Subway Main Repair Facility.
Responsible for preparing all MAT 104 to serialize parts into stores.
Train and update facility staff on the use and maintenance of the MCRS2 system.
Participate in special projects requiring logistics and technical research.
Remain current with the MBTA's Safety Plan as well as the position's outline of responsibilities.
Respond to each inquiry, whether from a customer, vendor, or co‑worker, in a courteous and professional manner.
Drive a company or personal vehicle to visit work sites and to assist in emergencies and/or events as needed.
Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty‑four (24) hours per day, seven (7) days per week.
Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, and collective bargaining agreement (if applicable) and policies of the Authority, including the EEO, Anti‑Discrimination, Anti‑Harassment, and Anti‑Retaliation policies.
Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
Perform all other duties and projects that may be assigned.
Additional responsibilities may include a focus on one or more departments or locations. See the applicable addendum for department or location‑specific functions.
Minimum Requirements & Qualifications Minimum Education
High school diploma or equivalent (G.E.D.) from an accredited institution.
Minimum Experience And Required Skills
Three (3) years’ experience in component management and maintenance management.
Working knowledge of parts inventorying processes and procedures.
A valid driver’s license.
Effective organizational and analytical skills.
Working knowledge of Word, Excel, PeopleSoft, database, and mainframe applications.
Ability to provide internal and external customers with a courteous and professional experience.
Possess excellent customer service and conflict resolution skills.
Ability to work effectively with a diverse workforce.
Substitutions Include None
Preferred Experience And Skills
Related supervisory experience.
Experience with a transit organization.
Job Conditions
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship/co‑op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co‑workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline, and safety records.
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and/or medical clinic screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and/or locations assigned, directed, or necessary for this position, including up to twenty‑four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
Intern/co‑op staff must be enrolled full or part‑time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship/co‑op. Interns/co‑ops must have valid work authorization and U.S. Social Security Number prior to starting pre‑employment screenings/ pre‑boarding, working in their positions, and throughout the duration of their program.
Disclaimers and Definitions
Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
On‑call or 24/7 Positions: Employees working in this classification must be available to respond to page/text/call and report to work as determined by assigned department or the Authority.
Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617‑222‑5751 or hradaaa@mbta.com.
Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer. For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions.
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