The Import Export Manager oversees international trade operations, including import, export, bonded warehouse management, and duty drawback programs. The role ensures full customs compliance while optimizing duties, taxes, and trade-related costs through effective use of bonded warehousing and duty drawback benefits.
JOB DUTIES
Import & Export Operations
Plan, manage, and monitor all import and export activities
Ensure compliance with international trade laws, customs regulations, and company policies
Prepare, review, and maintain import/export documentation (commercial invoices, packing lists, bills of lading, certificates of origin, etc.)
Coordinate with freight forwarders, shipping lines, customs brokers, and regulatory authorities
Track shipments and resolve delays, damages, shortages, or documentation discrepancies
Accurately Maintain Advanced Shipping Notice (ASN) and ETA in ERP
Bonded Warehouse Management
Oversee bonded warehouse operations in compliance with customs regulations
Manage admission, storage, transfer, and ex-bond clearance of goods
Maintain accurate bonded inventory records and reconciliation with customs systems
Coordinate customs inspections, audits, and stock verification
Monitor bonded warehouse licenses, permits, and renewals
Duty Drawback & Duty Optimization
Manage duty drawback programs for eligible imported and re-exported goods
Prepare, file, and track duty drawback claims in accordance with customs regulations
Coordinate with customs brokers and authorities to ensure timely approval and recovery of duties
Maintain accurate records to support drawback claims, audits, and compliance reviews
Analyze import/export flows to maximize duty savings and cost optimization opportunities
Ensure compliance with time limits, documentation, and reporting requirements for drawback claims
Compliance, Cost Control & Reporting
Ensure correct HS classification, customs valuation, and application of duties and taxes
Optimize use of bonded warehousing, duty deferment, drawback, and other trade facilitation schemes
Stay updated on changes in customs laws, tariffs, and trade agreements
Prepare compliance reports, KPIs, and management dashboards
Collaborate with Finance to model and validate landed costs, product cost drivers, and tariff exposure to support pricing and margin optimization
Support internal and external customs audits
Collaborate with sales, procurement, finance, and warehouse teams
Negotiate contracts and rates with logistics, customs, and warehousing partners
Train internal teams on bonded warehouse and duty drawback procedures
REQUIREMENTS
Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field
Proven experience in import/export operations, bonded warehouse management, and duty drawback
Strong knowledge of customs procedures, HS classification, bonded warehousing, and Incoterms
Familiarity with ERP, WMS, and customs/trade compliance systems
Excellent analytical, documentation, and communication skills
Certification in customs, international trade, or trade compliance
Experience handling customs audits and drawback validations
Ability to manage multi-country trade operations
BENEFITS
Medical, Dental and Vision
Company Paid Life Insurance
Flexible Spending Account
401(k) with a 6% match (4% vested immediately, remaining 2% vested over a four-year period)
Generous Paid Time Off
8 Sick Days per year, with rollover
12 Holidays, plus two Floating Holidays per year
Hybrid Work Schedule
Dog Friendly Workplace
Tuition Assistance Program
Adoption/Infertility Benefits
Wellness Programs, including a Gym Subsidy
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JOB DUTIES
Import & Export Operations
Plan, manage, and monitor all import and export activities
Ensure compliance with international trade laws, customs regulations, and company policies
Prepare, review, and maintain import/export documentation (commercial invoices, packing lists, bills of lading, certificates of origin, etc.)
Coordinate with freight forwarders, shipping lines, customs brokers, and regulatory authorities
Track shipments and resolve delays, damages, shortages, or documentation discrepancies
Accurately Maintain Advanced Shipping Notice (ASN) and ETA in ERP
Bonded Warehouse Management
Oversee bonded warehouse operations in compliance with customs regulations
Manage admission, storage, transfer, and ex-bond clearance of goods
Maintain accurate bonded inventory records and reconciliation with customs systems
Coordinate customs inspections, audits, and stock verification
Monitor bonded warehouse licenses, permits, and renewals
Duty Drawback & Duty Optimization
Manage duty drawback programs for eligible imported and re-exported goods
Prepare, file, and track duty drawback claims in accordance with customs regulations
Coordinate with customs brokers and authorities to ensure timely approval and recovery of duties
Maintain accurate records to support drawback claims, audits, and compliance reviews
Analyze import/export flows to maximize duty savings and cost optimization opportunities
Ensure compliance with time limits, documentation, and reporting requirements for drawback claims
Compliance, Cost Control & Reporting
Ensure correct HS classification, customs valuation, and application of duties and taxes
Optimize use of bonded warehousing, duty deferment, drawback, and other trade facilitation schemes
Stay updated on changes in customs laws, tariffs, and trade agreements
Prepare compliance reports, KPIs, and management dashboards
Collaborate with Finance to model and validate landed costs, product cost drivers, and tariff exposure to support pricing and margin optimization
Support internal and external customs audits
Collaborate with sales, procurement, finance, and warehouse teams
Negotiate contracts and rates with logistics, customs, and warehousing partners
Train internal teams on bonded warehouse and duty drawback procedures
REQUIREMENTS
Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field
Proven experience in import/export operations, bonded warehouse management, and duty drawback
Strong knowledge of customs procedures, HS classification, bonded warehousing, and Incoterms
Familiarity with ERP, WMS, and customs/trade compliance systems
Excellent analytical, documentation, and communication skills
Certification in customs, international trade, or trade compliance
Experience handling customs audits and drawback validations
Ability to manage multi-country trade operations
BENEFITS
Medical, Dental and Vision
Company Paid Life Insurance
Flexible Spending Account
401(k) with a 6% match (4% vested immediately, remaining 2% vested over a four-year period)
Generous Paid Time Off
8 Sick Days per year, with rollover
12 Holidays, plus two Floating Holidays per year
Hybrid Work Schedule
Dog Friendly Workplace
Tuition Assistance Program
Adoption/Infertility Benefits
Wellness Programs, including a Gym Subsidy
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