Head of Service Innovation & CX Strategy

A major airline company in Dallas is looking for a Manager of Innovation to enhance customer experience. This role involves leading a team focused on human-centered design and innovation strategies across various service touchpoints. The ideal candidate has strong leadership skills, a background in social sciences or design, and a passion for solving complex problems. Candidates must be U.S. citizens or authorized to work in the U.S. Competitive salary and attractive benefits are offered. #J-18808-Ljbffr