Hybrid Tier I IT Help Desk Analyst (Federal)

A leading IT support firm is seeking a Tier I Service Desk Analyst to provide help desk support for a Federal government client in the Washington, DC area. The role requires a hybrid work schedule and the candidate must hold a CompTIA A+ certification. Responsibilities include diagnosing software and hardware incidents, assisting users, and maintaining a high level of customer service. Competitive compensation is offered, estimated between $45,000 and $59,664 annually, reflecting individual qualifications. Join a company recognized for its employee-first culture and growth opportunities. #J-18808-Ljbffr