HR Records Management Specialist III
Texas Health and Human Services, Austin, Texas, us, 78716
Date: Feb 17, 2026
Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: HR Records Management Specialist III
Job Title: Human Resources Spclst III
Agency: Health & Human Services Comm
Department: HR STAFF
Posting Number: 13984
Closing Date: 03/03/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Group: TEXAS-B-20
Salary Range: $4,263.16 - $4,300.00
Pay Frequency: Monthly
Shift: Day
Telework: Eligible for Telework
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
MOS Codes: 0102,0111,0147,0170,0171,4801,4802,4803,4804,4810,4821,8411,8412,8421,8422,8840,120X,168X,38FX,3F0X1,3F3X1,3F4X1,3F5X1,3G0X1,420A,42A,42B,42H,641X,70F,741X,79R,79S,79T,79V,83R0,87Q0,8R000,8R200,8R300,99G0,NC,NCC,NCR,PERS,PS,RCM10,SEI11,YN,YNS
Brief Job Description The HR Records Management Specialist III performs human resources records management and technical assistance work. Work involves assisting in the operations of the Health and Human Services (HHS) human resources records management program and ensuring compliance with state and federal eligibility/identification and other employment related laws, regulations, and policies. This position acts as the main point of contact and processor for employment and salary verification requests, prior state service verifications, and lost wage verifications. Additionally, it serves as the primary backup for handling internal and external requests for human resources information or documents related to the Open Records Act, subpoenas, litigation, civil rights matters, audits, risk management, and investigations. Works under general supervision with moderate latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs)
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Serves as the primary backup contact for and processor of internal and external requests for HR information and/or documents required for resolution of Open Records Act, subpoena, litigation, civil rights, audit, risk management, and/or investigation matters.
Coordinates the HHS Human Resources Office's efforts in retrieving human resources related information and/or documents maintained at the HHS Employee Service Center, HHS Payroll Office, and/or HHS Time, Leave, and Labor Office, e.g., training transcripts, job applications, interview and selection records, Equal Employment Opportunity (EEO) documents, job performance records, worker's compensation information and documents, payroll records, time/ leave/labor records, and unemployment insurance records.
Processes employment/salary verification requests, lost wage verification requests, and prior state service verification requests.
Research records management issues. Clarifies records management policies and procedures for HHS agency supervisors, managers, and staff.
Maintains workload statistical reports.
Knowledge, Skills and Abilities (KSAs)
HHS agency and human resources policies, procedures, and practices.
Current records management administration and maintenance policies, procedures, and practices.
The Open Records Act.
Time management principles and practices.
Office procedures; of spelling, punctuation, grammar, and arithmetic; and of business terminology, methods, and procedures.
Skill In Operating personal computers and using MS Office applications, including Excel and Word; experience with human resources software such as Peoplesoft, imaging programs, and a variety of office equipment, including phones, fax machines, copiers, scanners, and shredders.
Ability To
Correctly enter data into an electronic database and scanning system.
Meet specified deadlines.
Research record management issues, organize efficiently, learn scanning techniques, problem solve records issues and follow detailed, complex instructions.
Prepare and maintain records, files, and reports; to make arithmetic computations; to explain policies and procedures to staff and members of the general public; and to communicate effectively.
Effectively communicate with superiors, peers, vendors and general public – providing information by telephone, fax, in writing, e-mail, or in person.
Be courteous and respectful in all interactions with clients, peers, coworkers, vendors, contractors, and any other people the employee meets in the course of their job.
Keep all HHS human resources information and all information obtained as an HHS employee confidential, except as otherwise required by law, e.g., the Public Information Act.
Registrations, Licensure Requirements Or Certifications N/A
Initial Screening Criteria
Two years’ experience working in human resources or closely related field.
Preferred experience involving work related to the Open Records Act and supporting open records requests.
At least one year experience working in a customer service-related environment.
Experience in handling and processing confidential records.
Additional Information This position has the capability to telework on a part-time basis. Selected candidate(s) must have the ability to provide a personal home internet service. The selected candidate(s) must also have a home office location free from distractions that will provide the ability to ensure confidentiality of work product. Final candidates will have to successfully complete any required due diligence/background checks and reference checks. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form.
Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
#J-18808-Ljbffr
Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: HR Records Management Specialist III
Job Title: Human Resources Spclst III
Agency: Health & Human Services Comm
Department: HR STAFF
Posting Number: 13984
Closing Date: 03/03/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Group: TEXAS-B-20
Salary Range: $4,263.16 - $4,300.00
Pay Frequency: Monthly
Shift: Day
Telework: Eligible for Telework
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
MOS Codes: 0102,0111,0147,0170,0171,4801,4802,4803,4804,4810,4821,8411,8412,8421,8422,8840,120X,168X,38FX,3F0X1,3F3X1,3F4X1,3F5X1,3G0X1,420A,42A,42B,42H,641X,70F,741X,79R,79S,79T,79V,83R0,87Q0,8R000,8R200,8R300,99G0,NC,NCC,NCR,PERS,PS,RCM10,SEI11,YN,YNS
Brief Job Description The HR Records Management Specialist III performs human resources records management and technical assistance work. Work involves assisting in the operations of the Health and Human Services (HHS) human resources records management program and ensuring compliance with state and federal eligibility/identification and other employment related laws, regulations, and policies. This position acts as the main point of contact and processor for employment and salary verification requests, prior state service verifications, and lost wage verifications. Additionally, it serves as the primary backup for handling internal and external requests for human resources information or documents related to the Open Records Act, subpoenas, litigation, civil rights matters, audits, risk management, and investigations. Works under general supervision with moderate latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs)
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Serves as the primary backup contact for and processor of internal and external requests for HR information and/or documents required for resolution of Open Records Act, subpoena, litigation, civil rights, audit, risk management, and/or investigation matters.
Coordinates the HHS Human Resources Office's efforts in retrieving human resources related information and/or documents maintained at the HHS Employee Service Center, HHS Payroll Office, and/or HHS Time, Leave, and Labor Office, e.g., training transcripts, job applications, interview and selection records, Equal Employment Opportunity (EEO) documents, job performance records, worker's compensation information and documents, payroll records, time/ leave/labor records, and unemployment insurance records.
Processes employment/salary verification requests, lost wage verification requests, and prior state service verification requests.
Research records management issues. Clarifies records management policies and procedures for HHS agency supervisors, managers, and staff.
Maintains workload statistical reports.
Knowledge, Skills and Abilities (KSAs)
HHS agency and human resources policies, procedures, and practices.
Current records management administration and maintenance policies, procedures, and practices.
The Open Records Act.
Time management principles and practices.
Office procedures; of spelling, punctuation, grammar, and arithmetic; and of business terminology, methods, and procedures.
Skill In Operating personal computers and using MS Office applications, including Excel and Word; experience with human resources software such as Peoplesoft, imaging programs, and a variety of office equipment, including phones, fax machines, copiers, scanners, and shredders.
Ability To
Correctly enter data into an electronic database and scanning system.
Meet specified deadlines.
Research record management issues, organize efficiently, learn scanning techniques, problem solve records issues and follow detailed, complex instructions.
Prepare and maintain records, files, and reports; to make arithmetic computations; to explain policies and procedures to staff and members of the general public; and to communicate effectively.
Effectively communicate with superiors, peers, vendors and general public – providing information by telephone, fax, in writing, e-mail, or in person.
Be courteous and respectful in all interactions with clients, peers, coworkers, vendors, contractors, and any other people the employee meets in the course of their job.
Keep all HHS human resources information and all information obtained as an HHS employee confidential, except as otherwise required by law, e.g., the Public Information Act.
Registrations, Licensure Requirements Or Certifications N/A
Initial Screening Criteria
Two years’ experience working in human resources or closely related field.
Preferred experience involving work related to the Open Records Act and supporting open records requests.
At least one year experience working in a customer service-related environment.
Experience in handling and processing confidential records.
Additional Information This position has the capability to telework on a part-time basis. Selected candidate(s) must have the ability to provide a personal home internet service. The selected candidate(s) must also have a home office location free from distractions that will provide the ability to ensure confidentiality of work product. Final candidates will have to successfully complete any required due diligence/background checks and reference checks. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form.
Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
#J-18808-Ljbffr