Family Engagement Specialist
Children's Home of Jefferson County, Canton, New York, United States
Overview
Summary/Objective: CHJC’s Family Permanency Program (FPP) is funded through the New York State Office of Children and Family Services and serves families in Jefferson, Lewis, Oswego and St. Lawrence Counties. The target population includes families who have finalized the adoption of their child(ren), families with legal guardianship of their child(ren) (with or without a KinGap agreement), and families with formal or informal custody agreements.
The program model is trauma-informed, child-centered, family-focused, and culturally responsive. It uses a strength-based approach to family engagement and is non-judgmental and affirming. Program services are evidence-based, easily accessible, and flexible to the family’s needs.
The Program Model is designed to:
Promote permanency for post-adoptive, post-guardianship, and kinship families.
Provide assistance to families so children may be cared for in their own homes with their adoptive parent(s), legal guardian(s), or kinship caregiver(s).
Strengthen post-adoptive, post-guardianship, and kinship families to avoid foster care or other out-of-home placements.
The FPP works as a member of the treatment team to deliver high-intensity case management to assigned youth and families.
Essential Functions
Assists in gathering essential documentation for program enrollment
Collaborates with clinical staff to complete required assessments and works with the family to create treatment plans/goals
Monitors progress toward treatment plans/goals
Schedules/facilitates regular treatment team meetings
Identifies areas of concern/barriers to goal achievement, discusses immediate needs and concerns with youth and caregivers, and assists in the development of safety/emergency plans
Provides regular and ongoing support, conducts required home visits
Monitors physical, mental, and behavioral health concerns, and obtains regular updates from providers
Performs risk and safety assessments in the family home
Links and refers family members to necessary services
Completes all OCFS/CHJC mandated reports and forms in a timely fashion, maintains case records, prepares all monthly reports, and provides thorough documentation of all casework activities
Assists in the scheduling/facilitation of peer support group activities for youth and parents
Assists in the facilitation of engagement/enrichment activities
Maintains contact with all members of the treatment team
Assists in recruitment and community education efforts
Is knowledgeable of adoption and kinship and provides education to families
Special Requirements Work Environment: Office environment with occasional travel to recruitment events, conferences and/or meetings, and moderate travel within the community to include off-site/in-home visits. May have contact with service recipients who are agitated or in crisis. Some risk involved when working with service recipients with mental illness. Works in an office setting with a controlled temperature environment. Occasional exposure to inclement weather conditions may occur depending upon assignments.
Equipment: This position requires maintaining working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, and fax machines.
Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours Of Work Full-time, traditional hours required along with occasionally some non-traditional hours. This position is required to work on-site and include offsite/in-home visits.
Travel Travel is required throughout the service area (Jefferson, Lewis, Oswego, and St. Lawrence County).
Requirements Required Education and Experience:
Minimum of a bachelor’s degree in social work, psychology, or human services, or a bachelor’s level degree in any field with at least two years of case management experience; or an associate degree in psychology or human services with at least two years of experience. Understanding of and experience with Strength-Based and Individualized Care Approach to working with children and families. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Must demonstrate effective oral and written communication skills and the ability to work cooperatively with others. Must be detail oriented.
Skills/Abilities/Knowledge Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Ability to work with diverse populations. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned.
Additional Eligibility Qualifications Must maintain privacy of confidential information. Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services, along with ongoing clearances and exclusion checks. These requirements include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and eligibility to work in the United States. A valid NYS driver’s license is required. Corporate Compliance, HIPAA Privacy Security, and Workplace Harassment and Discrimination Training will be required following date of hire.
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The program model is trauma-informed, child-centered, family-focused, and culturally responsive. It uses a strength-based approach to family engagement and is non-judgmental and affirming. Program services are evidence-based, easily accessible, and flexible to the family’s needs.
The Program Model is designed to:
Promote permanency for post-adoptive, post-guardianship, and kinship families.
Provide assistance to families so children may be cared for in their own homes with their adoptive parent(s), legal guardian(s), or kinship caregiver(s).
Strengthen post-adoptive, post-guardianship, and kinship families to avoid foster care or other out-of-home placements.
The FPP works as a member of the treatment team to deliver high-intensity case management to assigned youth and families.
Essential Functions
Assists in gathering essential documentation for program enrollment
Collaborates with clinical staff to complete required assessments and works with the family to create treatment plans/goals
Monitors progress toward treatment plans/goals
Schedules/facilitates regular treatment team meetings
Identifies areas of concern/barriers to goal achievement, discusses immediate needs and concerns with youth and caregivers, and assists in the development of safety/emergency plans
Provides regular and ongoing support, conducts required home visits
Monitors physical, mental, and behavioral health concerns, and obtains regular updates from providers
Performs risk and safety assessments in the family home
Links and refers family members to necessary services
Completes all OCFS/CHJC mandated reports and forms in a timely fashion, maintains case records, prepares all monthly reports, and provides thorough documentation of all casework activities
Assists in the scheduling/facilitation of peer support group activities for youth and parents
Assists in the facilitation of engagement/enrichment activities
Maintains contact with all members of the treatment team
Assists in recruitment and community education efforts
Is knowledgeable of adoption and kinship and provides education to families
Special Requirements Work Environment: Office environment with occasional travel to recruitment events, conferences and/or meetings, and moderate travel within the community to include off-site/in-home visits. May have contact with service recipients who are agitated or in crisis. Some risk involved when working with service recipients with mental illness. Works in an office setting with a controlled temperature environment. Occasional exposure to inclement weather conditions may occur depending upon assignments.
Equipment: This position requires maintaining working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, and fax machines.
Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours Of Work Full-time, traditional hours required along with occasionally some non-traditional hours. This position is required to work on-site and include offsite/in-home visits.
Travel Travel is required throughout the service area (Jefferson, Lewis, Oswego, and St. Lawrence County).
Requirements Required Education and Experience:
Minimum of a bachelor’s degree in social work, psychology, or human services, or a bachelor’s level degree in any field with at least two years of case management experience; or an associate degree in psychology or human services with at least two years of experience. Understanding of and experience with Strength-Based and Individualized Care Approach to working with children and families. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Must demonstrate effective oral and written communication skills and the ability to work cooperatively with others. Must be detail oriented.
Skills/Abilities/Knowledge Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Ability to work with diverse populations. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned.
Additional Eligibility Qualifications Must maintain privacy of confidential information. Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services, along with ongoing clearances and exclusion checks. These requirements include employment health requirements, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and eligibility to work in the United States. A valid NYS driver’s license is required. Corporate Compliance, HIPAA Privacy Security, and Workplace Harassment and Discrimination Training will be required following date of hire.
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