Showroom Manager
Ferguson, Wichita, KS, United States
Overview
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. Ferguson, a Fortune 500 company, provides best-in-class products, service and capabilities across multiple industries. Ferguson has approximately 36,000 associates across 1,700 locations. You will build a career that you are proud of, at a company you can believe in.
Job Details
Reports to the Market Branch Manager
10,000 sq ft Showroom
Direct oversight of 3 associates and lead the customer service team
Position Showroom Manager — Wichita, KS Bath, Kitchen & Lighting Showroom
Responsibilities
Actively leads day-to-day showroom operations which include the Showroom team, collaboration with the Senior Showroom Manager and Showroom Operations Manager to focus on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets and process improvement
Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations and development
Supervise the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures
Handle budget process activities, review and manage expenses
Assist customers, both by appointment and walk-ins
Build and maintain relationships with suppliers and be the first point of contact to address and resolve customer complaints
Attend industry events and/or meetings to represent Ferguson locally
Qualifications
3+ years prior sales leadership experience is ideal, coupled with sales and customer service experience
Proven track record to build and implement process improvement / efficiencies
Ability to initiate and embrace change, mentoring skills and desire to train others
Ability to work across department lines, manage time and people
Outstanding communication skills; verbal, written and interpersonal
Ability to listen effectively to address problems, anticipate issues and make effective decisions
Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus
Ability to handle a vast array of customers with varying levels of product knowledge
Benefits and Compensation Pay Range: $3,918.60 - $8,621.80 per month. Estimated ranges displayed are monthly for salaried roles or hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Equal Employment Opportunity
and disability/Government contractor information: Ferguson is an equal opportunity employer. The Company is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. We provide reasonable accommodation in accordance with applicable law. The Company complies with 41 CFR 60-300.5(a) and 41 CFR 60-741.5(A) where applicable.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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Job Details
Reports to the Market Branch Manager
10,000 sq ft Showroom
Direct oversight of 3 associates and lead the customer service team
Position Showroom Manager — Wichita, KS Bath, Kitchen & Lighting Showroom
Responsibilities
Actively leads day-to-day showroom operations which include the Showroom team, collaboration with the Senior Showroom Manager and Showroom Operations Manager to focus on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets and process improvement
Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations and development
Supervise the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures
Handle budget process activities, review and manage expenses
Assist customers, both by appointment and walk-ins
Build and maintain relationships with suppliers and be the first point of contact to address and resolve customer complaints
Attend industry events and/or meetings to represent Ferguson locally
Qualifications
3+ years prior sales leadership experience is ideal, coupled with sales and customer service experience
Proven track record to build and implement process improvement / efficiencies
Ability to initiate and embrace change, mentoring skills and desire to train others
Ability to work across department lines, manage time and people
Outstanding communication skills; verbal, written and interpersonal
Ability to listen effectively to address problems, anticipate issues and make effective decisions
Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus
Ability to handle a vast array of customers with varying levels of product knowledge
Benefits and Compensation Pay Range: $3,918.60 - $8,621.80 per month. Estimated ranges displayed are monthly for salaried roles or hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Equal Employment Opportunity
and disability/Government contractor information: Ferguson is an equal opportunity employer. The Company is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. We provide reasonable accommodation in accordance with applicable law. The Company complies with 41 CFR 60-300.5(a) and 41 CFR 60-741.5(A) where applicable.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
#J-18808-Ljbffr