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Director of People & Culture

Dragonfly Studio, Memphis, Tennessee, us, 37544

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Role MissionThe mission of this role is to design and lead the people systems, culture practices, and organizational rhythms that empower Dragonflys teamand the partners we supportto thrive. In addition to serving Dragonfly internally, this role will also support several of our partner organizations, including The Hospitality Hub, Ruum Housing Solutions, and Memphis Housing Lab.Position OverviewWere seeking an experienced, values-driven Director of People & Culture to build and steward the employee experience, talent strategy, and organizational culture across both Dragonfly and a portfolio of partners. This role is both strategic and hands-on: you will develop long-term people infrastructure while also managing day-to-day HR operations across multiple small but impactful teams.The ideal candidate is a trusted advisor, strong communicator, and thoughtful builder of systems. You care deeply about people, understand the dynamics of small and fast-moving organizations, and youre energized by bringing clarity, alignment, and belonging to diverse teams working toward social impact.Key ResponsibilitiesLead People & Culture efforts for Dragonfly and supported partners, ensuring each organization attracts, develops, and retains exceptional talent.Oversee full employee lifecycle processesfrom hiring and onboarding to performance management, engagement, and offboardingfor multiple teams.Build and refine people systems, including job architecture, career pathways, competencies, and performance cycles, tailored to each organizations needs.Partner with leadership across Dragonfly, The Hospitality Hub, Ruum, Memphis Housing Lab, and other supported entities to cultivate strong, values-aligned cultures.Serve as a trusted resource for managers, providing coaching, conflict resolution support, and guidance on team leadership across organizations.Manage HR operations including compliance, policies, documentation, payroll, and benefits administration (with external support where needed).Lead manager enablement efforts, including training, playbooks, and tools that help leaders grow and support their teams.Strengthen internal communications, recognition practices, and collaboration rhythms across multiple teams.Monitor and report on organizational health indicators such as engagement, retention, capacity, and climate.Maintain and enhance employee handbooks, SOPs, and internal documentation for each partner organization.QualificationsBachelors degree in HR, organizational development, business, or related field (or equivalent experience).5+ years in HR, people operations, management, or culture leadershippreferably in small, scaling, and/or multi-organization environments.Experience supporting nonprofit teams or mission-driven organizations strongly preferred.Deep understanding of HR best practices, employment law, and people-centered design.Strong interpersonal skills with high emotional intelligence and a coaching mindset.Excellent written and verbal communication skills.Proven ability to build systems, manage change, and drive clarity in ambiguous environments.Highly organized, detail-oriented, and comfortable balancing strategic work with hands-on execution.Demonstrated commitment to equity, inclusion, and healthy workplace culture.What We OfferOpportunity to shape the culture and organizational design of a mission-driven venture studio and several high-impact nonprofits.A collaborative team that values curiosity, experimentation, and humanity.Flexible, supportive work environment with hybrid work options.Professional development opportunities in leadership, people operations, and organizational design.Annual base salary is expected to be between $80k-90k, depending on experience.Company-level profit-sharing participationHealth, Dental, and Vision InsuranceBenefits401(k)Dental insuranceHealth insurancePaid time offVision insurance recblid 8h35v11rmltwiiis6q8yc6fafemkqv