Executive Director (Administrative)
Make Lives Better, Build Your Future: Join Heritage Communities as an Executive Director!
At Heritage Communities, you're more than your title -- you're a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you're supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.
What You'll Do:
Driving Operational Excellence & Strategic Growth:
- Overseeing daily community operations, ensuring compliance with company standards and all state/federal regulations.
- Managing the community's annual budget and P&L, ensuring efficient resource allocation and financial health.
- Driving census and occupancy goals via community outreach, marketing, and referral partner development.
- Implementing and refining operational policies to enhance efficiency, care quality, and resident satisfaction.
- Overseeing facility management to ensure a safe, welcoming, and well‑maintained environment.
Exercising Team Leadership & Development:
- Leading, mentoring, and developing a multi‑departmental team, fostering a positive, high‑performing work culture.
- Overseeing staff recruitment, development, performance management, and engagement.
Ensuring Resident & Family Centered Care:
- Championing a resident‑first philosophy, ensuring high‑quality, individualized resident services and compassionate care.
- Acting as primary contact for residents and families, ensuring proactive communication and resolution of concerns.
- Overseeing the development and implementation of innovative resident activity and wellness programs.
Fostering Community Engagement & Representation:
- Building and maintaining strong relationships with local healthcare providers, community organizations, and key stakeholders.
- Representing Heritage Ridge positively and professionally at community events and in all external interactions.
- Communicating community vision, updates, and successes to all stakeholders (staff, residents, families, corporate).