Program Director

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best‑in‑class care for individuals living with Opioid Use Disorder ("OUD"). Operating in over 70 treatment centers across multiple states, our team members are engaged in medication‑assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and address the underlying causes of OUD to provide a continuum of care that supports patients on their journey to recovery.

Job Summary

This position provides management and leadership direction to the clinic team on a day‑to‑day basis. It works with the Medical Director, Regional Director, clinic staff (clinical and pharmacy), and the support center teams to ensure the overall wellbeing and safety of patients.

Essential Functions

• Manages, guides, coaches and disciplines all staff within their clinic according to organizational standards.
• Provides proper training and development to ensure that all staff and contract labor are proficient.
• Partners with Talent Acquisition on recruiting all center staff positions.
• Promotes and maintains a safe environment for staff and patients.
• Ensures key compliance components are met; not limited to local, state, federal, Medicare, and Medicaid requirements.
• Responsible for accurate daily accounting of all cash transactions (including deposits) and financial oversight.
• Oversees all data inputs in the electronic medical records, ensuring daily reconciliation and accurate documentation of patient progress and medical necessity.
• Ensures that all patients and staff have completed all intake, admission, discharge and aftercare paperwork.
• Identifies and addresses clinic needs and makes recommendations for improvement opportunities along with associated ROI.
• Develops and maintains a patient group session schedule for counseling staff to strengthen the patient‑clinic bond.
• Assists in monitoring all patient activities on center premises.
• Actively participates in CARF conformance and the state audit process.
• Conducts the treatment team on a regular basis to ensure the highest level of patient care and establishes specific plans for at‑risk discharge patients.
• Sets and communicates the local business plan by quarter for the center and onsite team.
• Monitors key performance indicators, evaluates trends, establishes goals and tracks progress to established goals.
• Responsible for the center’s profit and loss and drives results for self‑pay and third‑party patients.
• Ensures accurate collection of patient financial responsibilities and accountability (including co‑pays, deductibles, and financial contracts).
• Prepares and submits annual, quarterly, monthly, weekly and daily reports as required.

Essential Qualifications

Education/Licensure/Certification:

• Education, licensure and/or certification as required per individual state requirements.

Required Knowledge:

• General knowledge of substance abuse or addiction treatment and management, and understanding of applicable state and federal laws.
• General knowledge of Practice Manager and Site Director front‑office responsibilities.

Experience Required:

• Minimum of three (3) years of experience in human services or in substance abuse, psychology, sociology, counseling, healthcare practice management, or a related field.
• One (1) year of management experience unless specifically outlined by state regulations.
• Multi‑unit healthcare experience preferred.

Colonial Management Group, LP./New Season provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job or State Requirements

Minimum of 1 year leadership/management experience required; budget experience required; Bachelor’s degree preferred; MAT experience preferred.

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