Sr Director, Global Operations

Overview

We are seeking a highly experienced and strategic leader to join our Restaurant Experience team as the Senior Director Global Operations. This role will play a critical part in shaping and executing McDonald’s corporate-owned restaurant (McOpCo) strategy across global markets. The ideal candidate will bring deep expertise in operations, finance, and franchising, and will serve as a trusted advisor to senior leadership, driving alignment, performance, and reinvestment decisions across McOpCo markets.

Responsibilities

• Shape and execute McDonald’s short- and long-term McOpCo strategy using data, operational insights, and franchising expertise.
• Advise senior leadership on global operations and franchising matters, leveraging deep cross-functional knowledge.
• Lead strategic projects focused on scaling management tools, frameworks, and standardized ways of working across McOpCo markets.
• Influence the development of global policies, procedures, and guidelines to support a consistent McOpCo operating model.
• Negotiate high-impact agreements with long-term implications for the organization.
• Collaborate across disciplines and geographies to align stakeholders and drive resolution on complex issues.

Qualifications

• 15+ years of experience in operations, finance, and/or franchising, ideally within a global QSR brand.
• Bachelor’s degree in finance, business, or a related field; advanced degree preferred.
• Proven success in strategic advisory or transformation roles.
• Experience working in global, matrixed organizations and navigating multi-market environments.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to lead through influence and drive change without direct authority.

Compensation

Bonus Eligible: Yes

Long-Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $193,610 - $251,690 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

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