Senior Director, Regional Healthcare FM Operations
JLL, Seattle, WA, United States
Senior Director of Regional Healthcare FM Operations
We're seeking an exceptional healthcare facilities management leader to run our regional operations for a prestigious healthcare partnership.
What You'll Do
You’ll lead facility operations across a diverse healthcare portfolio including hospitals, medical office buildings, clinics, and administrative campuses. As our strategic representative, you’ll partner directly with senior client leadership to align operations with clinical care priorities and patient experience goals while managing a large annual operating budget. Your responsibilities include overseeing critical healthcare facility systems (central plant, HVAC, medical gas, emergency power, life safety), ensuring regulatory compliance (Joint Commission, OSHA healthcare standards, infection control), and leading a regional team of site operations managers and engineering staff. You’ll drive financial performance through P&L accountability, vendor management, and continuous improvement initiatives.
What We Need
- Extensive healthcare facility management experience with deep knowledge of medical facility systems and regulatory requirements
- Proven leadership skills with experience managing large teams and complex operations
- Strong financial acumen with P&L responsibility and budget management experience
- Excellent communication and presentation skills for executive-level client interactions
- Strategic mindset to serve as a trusted business partner, not just a service provider
Why This Role Matters
You’ll represent JLL as a strategic partner in healthcare facility operations, directly impacting patient care delivery and organizational success. This is an opportunity to lead at the highest level in healthcare FM while driving innovation and operational excellence across a premier portfolio.
Ready to lead healthcare facility operations at the regional level? We want to hear from you.
Required Qualifications
Experience & Education
- Bachelors degree in Engineering or technical disciplines in Plant Operations, HVAC, Electrical, Plumbing, or related field AND minimum nine (9) years of experience in Engineering, Plant Operations, HVAC, Electrical, Plumbing, or directly related field OR Minimum twelve (12) years of experience in Engineering, Plant Operations, HVAC, Electrical, Plumbing, or a directly related field. 8-12 years of progressive healthcare facility operations or building engineering experience
- 5-7 years in leadership roles managing multiple sites and teams
- Experience with P&L responsibility and budgets over $20M+
- Proven track record in hospitals, medical office buildings, or integrated healthcare systems
Leadership Skills
- Strong leadership presence with ability to work with senior executives
- Experience mentoring and leading teams while building positive, high‑performing cultures
- Excellent communication skills for executive‑level presentations
- Ability to represent the organization as a strategic partner
Technical Knowledge
- Advanced facility operations expertise and preventive maintenance programs
- Understanding of healthcare facility systems (HVAC, emergency power, life safety, etc.)
- Knowledge of healthcare regulations (Joint Commission, AAAHC, OSHA, etc.)
- Experience with CMMS and building automation systems
Other Requirements
- Work location is on‑site (KP designated office, medical office building or hospital)
- Valid driver's license with up to 50% travel within region
- Ability to pass background checks and healthcare credentialing
- Flexibility for after‑hours emergencies and on‑call support
- Proficiency with Microsoft Office and facility management software
Preferred Qualifications
- Professional certifications (CHFM, CFM, PE license)
- Experience with integrated healthcare delivery systems
- Lean/Six Sigma certification
- LEED AP or energy management credentials
- Union labor relationship experience