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JR-154659 Salesforce Enterprise Architect

Customertimes, New York

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Overview

Salesforce Enterprise Solution Architect (Presales & Delivery)

Location: Remote (Poland, Brazil, USA, Canada)

Job Type: Full-time

About The Role

We are seeking an experienced Enterprise Solution Architect with a strong focus on Salesforce ecosystem and pre-sales consulting to join our global technology team.

This role combines strategic enterprise architecture leadership with hands-on solution design and client-facing presales engagement .

You will provide architectural vision and governance for large-scale, enterprise-level programs while actively supporting presales initiatives — translating business goals into scalable, secure, and future-ready technology solutions. The ideal candidate thrives at the intersection of technology strategy, business consulting, and innovation.

Key Responsibilities

Strategic Architecture & Roadmap

  • Define and maintain architecture vision, principles, and standards for enterprise programs and client initiatives.
  • Develop and communicate technology roadmaps that connect current operations with future-state capabilities.
  • Ensure architectural strategies align with organizational goals, industry trends, and emerging technologies.

Presales & Business Alignment

  • Collaborate with Sales and Account teams to understand client business needs and propose suitable Salesforce-based solutions.
  • Participate in client discovery sessions, technical workshops, and proposal development.
  • Translate business requirements into architectural blueprints and value-driven solution designs.
  • Present solution concepts, effort estimations, and architectural recommendations to technical and non-technical audiences.

Technology Oversight & Governance

  • Oversee enterprise architecture landscapes, ensuring scalability, security, and compliance.
  • Guide cloud, data, and integration architectures, with a strong emphasis on Salesforce (SFDC Financial Service Cloud, Education Cloud, IT Services/HR Services (with Salesforce or ServiceNow), Experience Cloud).
  • Evaluate and recommend frameworks, tools, and platforms that support strategic objectives.
  • Ensure adherence to enterprise standards, data privacy regulations, and compliance frameworks.

Collaboration & Leadership

  • Act as a bridge between business leadership and delivery teams, aligning strategy with execution.
  • Partner with Solution Architects, Technical Leads, and Delivery Managers to ensure solution consistency and quality.
  • Serve as a trusted advisor and mentor, educating teams on architectural best practices and technology trends.
  • Drive innovation by identifying opportunities to optimize processes and enhance digital capabilities.

Requirements

  • 5+ years of experience in Solution or Enterprise Architecture, ideally within consulting, system integrator, or enterprise environments.
  • Proven experience in Salesforce architecture and implementation, including strong knowledge of Sales, Service, Experience, and Data Clouds.
  • Demonstrated involvement in presales or client-facing solution design, including RFPs, proposals, and technical workshops.
  • Familiarity with telephony systems, BI/reporting tools, data management, and integration platforms.
  • Strong understanding of enterprise architecture frameworks (e.g., TOGAF, EA6) and architectural governance.
  • Experience ensuring data security, compliance, and privacy across integrated systems.
  • Excellent communication skills — able to explain complex technical concepts clearly to both technical and business stakeholders.
  • Strong leadership and collaboration skills, with the ability to influence across multiple teams and stakeholders.
  • Strategic, analytical thinker with a proactive, problem-solving mindset.
  • Willingness to travel for client meetings (up to 20%).
  • Languages: English (C1–C2); German, Portuguese, or Polish is a plus.

Preferred Qualifications

  • Salesforce certifications such as Application Architect, System Architect, or Technical Architect.
  • Experience in Manufacturing, Financial Services, CPG, Life Sciences or Healthcare industries.
  • Exposure to FinOps, GreenOps, or multi-cloud environments (AWS, Azure, GCP).
  • Experience in Managed Service or long-term enterprise program environments.

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