Position Overview This role centers on supporting individuals who have expressed interest in learning more about their available benefit options. Representatives connect with members who have requested information, guide them through virtual consultations, and provide clear explanations of coverage choices. Daily activities include managing inbound and outbound communication, coordinating and hosting online appointments, completing required documentation, and participating in ongoing professional development. A structured training program and performance-driven systems are provided to promote consistency, growth, and long-term success. What We Offer Weekly compensation with additional performance-based incentives Defined advancement pathways for long-term career progression 100% remote opportunity with flexible scheduling Optional health and wellness benefit programs Personalized mentorship and hands-on training Continued leadership development and skill-building support Key Responsibilities Connect with individuals who have requested information about benefit programs Schedule and conduct virtual consultations via Zoom or similar platforms Present insurance products and coverage options in a clear and professional manner Complete and submit digital applications accurately Monitor and report daily performance metrics Participate in training sessions and leadership development opportunities Assist with underwriting follow-ups to help finalize policy approvals Uphold compliance standards and quality assurance processes Qualifications Strong communication and relationship-building skills Solid organizational and time-management abilities High school diploma or equivalent required (post-secondary education considered an asset) Prior experience in customer service, retail, or sales is beneficial but not mandatory