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Benefits Representative (Remote)

Spade Recruiting, Virginia Beach, Virginia, United States

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Position Overview Daily responsibilities include managing inbound and outbound calls, scheduling appointments, and delivering virtual presentations to union members who have requested information about their available benefits. The role also involves using basic computer systems, completing required documentation, maintaining quality control standards, and participating in leadership development opportunities. What We Offer Weekly advances with performance-based bonuses Long-term career growth and advancement opportunities Flexible work schedule Fully remote, work-from-home position Residual income potential Comprehensive health benefits package Personalized, one-on-one training and mentorship Ongoing professional development support Core Responsibilities Handle inbound and outbound communication Schedule appointments with individuals who have requested benefit information Professionally present and explain insurance products and benefit packages via Zoom Complete and submit digital insurance applications accurately Track and report daily activity metrics Attend optional training and development sessions Complete follow-ups and provide documentation required for underwriting approval Minimum Qualifications Strong verbal communication skills Effective time-management and organizational abilities High school diploma required (post-secondary education considered an asset) Customer service and/or retail experience preferred but not required