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Assistant Property Manager

NAI Hiffman, Columbus, Ohio, United States, 43224

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The Assistant Property Manager (APM) supports the day-to-day operations of Hiffman National’s industrial portfolio in the Columbus Ohio area. The APM will work closely with the Property Manager to ensure operational excellence, tenant satisfaction, and financial accuracy across assigned properties.

Key Responsibilities

Support the management of daily property operations, including tenant communications, vendor coordination, and service delivery.

Assist with preparation and management of annual operating budgets and monthly financial reports.

Review and code invoices, monitor receivables, and track delinquencies.

Maintain lease administration files, abstracts, and compliance documentation.

Coordinate tenant move-ins and move-outs, inspections, and work orders.

Assist with service contract management, bidding, and performance tracking.

Support property maintenance, repairs, and capital improvement projects.

Ensure certificates of insurance and vendor compliance requirements are up to date.

Participate in property inspections, tenant events, and client meetings as required.

Contribute to team collaboration, process improvement, and consistent service delivery across the portfolio.

Core Competencies

Property Operations & Financial Management - Supports budgeting, reporting, and cost control; understands financial metrics.

Client & Tenant Relations - Provides timely and professional communication; fosters tenant satisfaction.

Communication & Collaboration - Works effectively with property teams, vendors, and clients.

Leadership & Team Development - Demonstrates initiative and accountability; supports peers and mentors junior staff.

Innovation & Process Improvement - Suggests efficiencies and solutions to improve operations.

Culture & Values - Embodies integrity, accountability, collaboration, and innovation in all work.

Business Development & Client Growt

hSupports client and tenant relationships by ensuring operational excellence and responsive service

.Provides property data, metrics, and operational insights for proposals and reporting

.Represents Hiffman National professionally to enhance the company’s reputation with clients and vendors

.Contributes to business development by strengthening client relationships, identifying opportunities for additional services, and representing Hiffman National’s values of partnership and innovation in every interaction

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law

s. Qualificat

ionsBachelor’s degree in business, real estate, or related field prefer

red.2+ years of experience in commercial property management or related fi

eld.Strong working knowledge of building systems, contracts, and vendor managem

ent.Proficiency in Microsoft Office Suite and property management software (Yardi, MRI, Kardin, or simil

ar).Excellent communication and interpersonal ski

lls.Strong organizational skills with attention to detail and follow-thro

ugh.Ability to manage multiple projects, prioritize effectively, and meet deadlines.Active real estate license (or willingness to obtain within six mont

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