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Industry Success Lead (Retail and CPG)

SoftServe, New Bremen, Ohio, United States

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SoftServe is a digital authority that advises and provides cutting‑edge technology. We empower enterprises and software companies to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. Our company is structured in a Business Domain Verticals.

Our EMEA CTO Team is looking for a Retail & CPG Subject Matter Expert to join our global community of talented experts.

You will play a key role in scaling SoftServe’s Retail & CPG vertical by translating strategy, market insight, and client needs into concrete offerings, client engagements, and repeatable assets that address critical business needs. Working closely with the Head of Retail & CPG, you will support pursuits (in partnership with sales and solution teams) and build trusted partnerships with client senior stakeholders, shape solutions, and help industrialize domain expertise into scalable propositions.

IF YOU ARE

A Retail & CPG SME and leader with a proven track record leading Retail & CPG products/services/offerings/accelerators to the market in software development/digital services

An expert in Retail & CPG with demonstrated experience leading technical and business challenges across Retail & CPG segments

A specialist with a minimum of 5+ years of applicable Retail experience

Experienced with custom application development, IT consulting, Cloud, Big Data, AI, digital platforms, or digital services in Retail

Skilled in all aspects of consultative sales and business development including rolling GTM, initiation of new Retail offerings/products, market qualification, defining targeted clients, and helping Business Development and Marketing Teams to properly shape and sell offerings to the market

An adept at opening new market sub‑segments and building high‑quality relationships within the Retail network (Client Senior Stakeholder) versus taking a transactional approach

Familiar with varied services across business development and delivery functions in a complex, highly matrixed, and professional service company

Connected with Retail vertical and having an existing network to promote SoftServe’s capabilities

Showing executive presence and public speaking skills; being able to deliver a key‑note speech at Retail Industry events globally

An expert in Retail Market deep‑dive challenges and possible solutions and offerings on how to address them through digital services

A natural relationship builder who thrives on collaboration and earns credibility through empathy and substance

AND YOU WANT TO

Work with Retail & CPG Team (both local EMEA CTO and global CTO teams) to grow selling rate of SoftServe’s offerings and accelerators and to open new revenue streams

Driving the development of new Retail & CPG offerings/accelerators which will target and address Retail challenges with a laser focus

Validating/identifying and building relationships with all key individuals within Retail Community and a client’s organization (Client Senior Stakeholder)

Delivery, pree‑sales, inside sales, and marketing teams in generating a new Retail Pipeline

TOGETHER WE WILL

Drive SoftServe’s Retail & CPG Vertical, GTM to open new business lines and revenue streams using processes and new methodologies, collaborating with internal stakeholders (Retail & CPG Team, Customer Success, Engagement Management, Marketing, Finance, Delivery, and Account Management) to effectively grow Retail Practice

Contribute to Retail & CPG GTM and Participate in Quarterly Business Reviews

Generate extra revenue stream through repeatable Retail & CPG offerings and accelerators

Leveraging network, targeted planning, prospecting efforts, and marketing initiatives

Present SoftServe’s value propositions and offerings to market in general, events, prospects, and new clients

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

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