Product Manager, Concessions Digital Ordering
Regal Cinemas, Inc., Knoxville, Tennessee, United States, 37955
Product Manager, Concessions Digital Ordering
Job Category : Management - Corporate
Requisition Number : PRODU037973
Posted : February 27, 2026
Full-Time
Remote
Locations Showing 1 location
Regal Cinemas - Corporate, Payroll, 101 E. Blount Avenue, Knoxville, TN 37920, USA
Regal Cinemas is seeking a Product Manager to lead the Concessions Digital Ordering experience across web, iOS, Android, Kiosk, and POS. This role owns both the standalone food and beverage ordering journey and the flow integrated into movie ticket purchase. You’ll improve how guests browse, order, and pick up concessions—making the process faster, easier, and more delightful from digital selection to in‑theater pickup.
We’re looking for a Product Manager with B2C experience and a passion for improving end‑to‑end customer journeys. You’ll drive adoption of Regal’s digital ordering products and deliver measurable business impact through data‑informed decision‑making, experimentation, and strong cross‑functional collaboration.
Key Responsibilities
Own and manage the product roadmap for Regal’s digital food and beverage ordering experiences across web and mobile platforms.
Improve the end-to-end customer experience, including discovery, selection, checkout, and in-theater pickup.
Identify and prioritize opportunities to increase
digital ordering adoption
relative to in-store ordering.
Define product requirements and partner with Engineering, Design, and QA to deliver high-quality experiences.
Work closely with
Design and Design Research
to ensure solutions are customer-centered and validated through research and testing.
Develop and execute
A/B testing
strategies to optimize conversion, adoption, and other key business outcomes.
Partner with cross‑functional stakeholders (e.g., Operations, Marketing, Theater teams, and business leaders) to align on priorities, requirements, and rollout plans.
Support product decisions related to
POS integrations
and the connection between digital ordering and in‑theater fulfillment workflows.
Communicate product priorities, tradeoffs, timelines, and results clearly to stakeholders and leadership.
Qualifications Required
3-5 years of product management experience, with a focus on
B2C digital products .
Experience managing customer-facing ordering, ecommerce, or transactional experiences across web and/or mobile apps.
Demonstrated success driving measurable business outcomes (e.g., conversion, adoption, revenue, attachment rate, customer satisfaction).
Experience with
A/B testing
and experiment-driven product development.
Strong stakeholder management skills and the ability to drive cross‑functional collaboration across technical and non‑technical teams.
Experience partnering closely with
Product Design
and
Design Research .
Strong written and verbal communication skills, including the ability to communicate clearly with leadership and execution teams.
Preferred
Experience with food ordering, hospitality, retail, or omnichannel pickup/fulfillment experiences.
Familiarity with
POS systems
and integrations supporting online ordering and in-store operations.
Experience working on end-to-end ordering and fulfillment flows, including pickup or handoff experiences.
Experience in mobile app product management (iOS and Android).
Discretionary annual bonus
Free movie passes and discounted concessions at any Regal location
Paid vacation time and sick leave to support a healthy work-life balance
Eligibility to participate in our 401(k) retirement plan with company match after age 21 and six months of service
Summer half-day Fridays during the summer season
Medical and prescription coverage, with company contributions toward the cost
Company-paid life insurance and disability insurance at no cost to employees
Dental, vision, and supplemental life insurance options available for employees and their dependents
Additional coverage options including accident, critical illness, and hospital indemnity insurance
Inclusion & Belonging
At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds.
If you don’t meet every requirement but are excited about the role, we still encourage you to apply. Confidence gaps and imposter syndrome shouldn’t stop great talent from stepping into the spotlight.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Requisition Number : PRODU037973
Posted : February 27, 2026
Full-Time
Remote
Locations Showing 1 location
Regal Cinemas - Corporate, Payroll, 101 E. Blount Avenue, Knoxville, TN 37920, USA
Regal Cinemas is seeking a Product Manager to lead the Concessions Digital Ordering experience across web, iOS, Android, Kiosk, and POS. This role owns both the standalone food and beverage ordering journey and the flow integrated into movie ticket purchase. You’ll improve how guests browse, order, and pick up concessions—making the process faster, easier, and more delightful from digital selection to in‑theater pickup.
We’re looking for a Product Manager with B2C experience and a passion for improving end‑to‑end customer journeys. You’ll drive adoption of Regal’s digital ordering products and deliver measurable business impact through data‑informed decision‑making, experimentation, and strong cross‑functional collaboration.
Key Responsibilities
Own and manage the product roadmap for Regal’s digital food and beverage ordering experiences across web and mobile platforms.
Improve the end-to-end customer experience, including discovery, selection, checkout, and in-theater pickup.
Identify and prioritize opportunities to increase
digital ordering adoption
relative to in-store ordering.
Define product requirements and partner with Engineering, Design, and QA to deliver high-quality experiences.
Work closely with
Design and Design Research
to ensure solutions are customer-centered and validated through research and testing.
Develop and execute
A/B testing
strategies to optimize conversion, adoption, and other key business outcomes.
Partner with cross‑functional stakeholders (e.g., Operations, Marketing, Theater teams, and business leaders) to align on priorities, requirements, and rollout plans.
Support product decisions related to
POS integrations
and the connection between digital ordering and in‑theater fulfillment workflows.
Communicate product priorities, tradeoffs, timelines, and results clearly to stakeholders and leadership.
Qualifications Required
3-5 years of product management experience, with a focus on
B2C digital products .
Experience managing customer-facing ordering, ecommerce, or transactional experiences across web and/or mobile apps.
Demonstrated success driving measurable business outcomes (e.g., conversion, adoption, revenue, attachment rate, customer satisfaction).
Experience with
A/B testing
and experiment-driven product development.
Strong stakeholder management skills and the ability to drive cross‑functional collaboration across technical and non‑technical teams.
Experience partnering closely with
Product Design
and
Design Research .
Strong written and verbal communication skills, including the ability to communicate clearly with leadership and execution teams.
Preferred
Experience with food ordering, hospitality, retail, or omnichannel pickup/fulfillment experiences.
Familiarity with
POS systems
and integrations supporting online ordering and in-store operations.
Experience working on end-to-end ordering and fulfillment flows, including pickup or handoff experiences.
Experience in mobile app product management (iOS and Android).
Discretionary annual bonus
Free movie passes and discounted concessions at any Regal location
Paid vacation time and sick leave to support a healthy work-life balance
Eligibility to participate in our 401(k) retirement plan with company match after age 21 and six months of service
Summer half-day Fridays during the summer season
Medical and prescription coverage, with company contributions toward the cost
Company-paid life insurance and disability insurance at no cost to employees
Dental, vision, and supplemental life insurance options available for employees and their dependents
Additional coverage options including accident, critical illness, and hospital indemnity insurance
Inclusion & Belonging
At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds.
If you don’t meet every requirement but are excited about the role, we still encourage you to apply. Confidence gaps and imposter syndrome shouldn’t stop great talent from stepping into the spotlight.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr