Senior Customer Relations Manager – Manufacturing

A leading forging solutions provider in Cleveland, OH is seeking a Customer Service Manager responsible for enhancing customer interactions and managing the Customer Relations Specialists. Candidates should have a minimum of 5 years of experience in customer service within a manufacturing environment, strong leadership, communication, and analytical skills are essential. The role includes ensuring customer issues are addressed effectively and maintaining long-term relationships. This position may involve periodic travel to meet customer needs. #J-18808-Ljbffr