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Social Events Manager

Rivercrest Cc, Fort Worth, TX, United States


**JOB SUMMARY:** * Bachelor's degree in Hospitality Management, Event Planning or related field.* Minimum 5 years’ experience in banquet operations management.* Must work well in stressful high-pressure situations with calm and confident decision making.* Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.* Be able and willing to meet the demands of a fast-paced environment with constantly shifting priorities.* Must demonstrate a high level of organizational, verbal and written skills.* Must demonstrate a high level of interpersonal skills. Foster a collaborative team culture that values both individual initiative and collective success* Attention to detail and mental concentration are necessary for accurately performing tasks* Proficient in basic computer programs including Word & Excel, Adobe Acrobat, etc.* Knowledge of menu planning, wine, and room layouts.* Knowledge of and ability to demonstrate proper business and dining etiquette.* Must Lead and Direct Catering and Banquet Staff with professionalism* Supports Director of Catering & Events by overseeing the accurate adherence to department policies and procedures.* Set the example of professionalism for the department and demonstrate exceptional interpersonal skills.* Mentor Catering Coordinator to help gain experience.- Social events

* Weddings

+ Bridal/Groom Suite

* breakfasts, lunches and dinners.

* Baby Shower

* Bridal Luncheon* Facilitate production and distribution of daily banquet changes and guarantees.* Help members and guests with entertainment, décor, audio-visual, floral and any other requirements integral to events being planned.* Maintain regular and timely phone and email correspondence and follow up with inquiries quickly.* Assist with event billing to ensure prompt processing and payment after the event.* Work with Executive Chef and Culinary Team to create custom menus for events as requested by party host.* Provide regular, detailed updates and maintain transparent communication throughout the event lifecycle* Review all materials multiple times for accuracy—from invitation wording to seating charts to signage* Maintain composure and professionalism under pressure, turning challenges into opportunities for exceptional service* Cultivate strong and genuine relationships with vendors and department heads / managers through clear communication and mutual respect.* Serve as the primary liaison between event planning and other departments, facilitating open communication and alignment.* Coordinate all banquet related food and beverage requirements with the appropriate departments.* Participate in daily line-ups for staff to ensure proper communication for each event.* Attend and Conduct weekly BEO meetings.* Interacts with members and guests to acquire feedback on food and service quality.* Manages timing of events to follow timelines outlined by BEO.* Fast paced environment.* Shared office space with others.* Ability to lift up to 30 lbs. without assistance.* Ability to multitask, stay organized and utilize other managers for assistance in events.* Position averages 45-50 hours per week; Peak season will require heavier workload or increased hours per week.* Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach* Use of hands and arms to handle, position, move materials, and manipulate things.* Ability to push, pull or lift up to 40 lbs* Continuous repetitive motions.* Work environment is fast paced. Occasionally work in hot, humid and noisy environments.* Required to work extended hours, as needed. #J-18808-Ljbffr