Customer Service Representative
Laredo, TX, USA | Hourly | 15.50 per hour Grow with usenjoy enhanced rewards for long-term commitment and outstanding performance! Full Time Medical, Dental, Vision, Life Insurance, Competitive Salary, Paid Time Off Join the DVS team as a Customer Service Superstar! Ready to make a difference and enjoy what you do every day? Disabled Veteran Solutions (DVS) is looking for Customer Service Representatives to support our amazing government contracts in security, health, and human services, and state benefits. At DVS, communication and customer service are fundamentaland as part of our team, you will be the hero who makes every callers day better! Start Date: April 6th 2026. Your first 2 weeks are training. What You Will Do
Respond to incoming calls and be the friendly voice that brightens customers days. Resolve technical issues, helping customers navigate their equipment and open support tickets. Schedule appointments at assigned locations. Document each call in detail, including questions, complaints, and solutions. Make follow-up calls when necessary. Offer friendly, fast, and professional service. What You Need
Ready to work remotely: High-speed internet, basic troubleshooting skills, and a private workspace. Equipment: Computer and monitor provided by DVS, and USB wired headset provided by you. Education: High school diploma or equivalent (GED); advanced education is a plus. Credentialization: Ability to complete an extensive credentialing and background check process. Communication skills: Clear, confident, and able to establish a good connection quickly. Schedule: Training from 9:00 a.m. to 4:30 p.m. Regular hours: Monday to Friday from 9:30 a.m. to 6:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m., Eastern Standard Time. Bilingual (English/Spanish) is a great plus. Why Youll Love Working at DVS At DVS, we honor veterans and military families by offering meaningful and respectful employment. You will be recognized for your performance in an environment that supports and encourages your growth. We also offer development opportunities to advance your career. About Disabled Veteran Solutions Disabled Veteran Solutions is a national leader in business process outsourcing. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to excellence, adaptability, and exceeding expectations. A pre-employment drug screening and criminal background check are required prior to employment.
Laredo, TX, USA | Hourly | 15.50 per hour Grow with usenjoy enhanced rewards for long-term commitment and outstanding performance! Full Time Medical, Dental, Vision, Life Insurance, Competitive Salary, Paid Time Off Join the DVS team as a Customer Service Superstar! Ready to make a difference and enjoy what you do every day? Disabled Veteran Solutions (DVS) is looking for Customer Service Representatives to support our amazing government contracts in security, health, and human services, and state benefits. At DVS, communication and customer service are fundamentaland as part of our team, you will be the hero who makes every callers day better! Start Date: April 6th 2026. Your first 2 weeks are training. What You Will Do
Respond to incoming calls and be the friendly voice that brightens customers days. Resolve technical issues, helping customers navigate their equipment and open support tickets. Schedule appointments at assigned locations. Document each call in detail, including questions, complaints, and solutions. Make follow-up calls when necessary. Offer friendly, fast, and professional service. What You Need
Ready to work remotely: High-speed internet, basic troubleshooting skills, and a private workspace. Equipment: Computer and monitor provided by DVS, and USB wired headset provided by you. Education: High school diploma or equivalent (GED); advanced education is a plus. Credentialization: Ability to complete an extensive credentialing and background check process. Communication skills: Clear, confident, and able to establish a good connection quickly. Schedule: Training from 9:00 a.m. to 4:30 p.m. Regular hours: Monday to Friday from 9:30 a.m. to 6:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m., Eastern Standard Time. Bilingual (English/Spanish) is a great plus. Why Youll Love Working at DVS At DVS, we honor veterans and military families by offering meaningful and respectful employment. You will be recognized for your performance in an environment that supports and encourages your growth. We also offer development opportunities to advance your career. About Disabled Veteran Solutions Disabled Veteran Solutions is a national leader in business process outsourcing. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to excellence, adaptability, and exceeding expectations. A pre-employment drug screening and criminal background check are required prior to employment.