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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[521,530,548,563,575],{"_435":434,"_439":522,"_470":471,"_462":463,"_248":523,"_446":524,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":525,"_431":527,"_473":474,"_436":120,"_487":528,"_478":529,"_489":442,"_490":484,"_492":493,"_494":495,"_496":497},["D",1772856000000],"Personal Lines Client Service Manager

Join our team at Gallagher, where we help businesses grow, communities thrive, and people prosper. As a Personal Lines Client Service Manager, you'll play a vital role in delivering exceptional service to our clients. This remote full-time position is part of our Servicing Team, handling states such as CA, OR, UT, CO and others. You'll work in a collaborative, team-oriented environment, providing real-time support to clients in a shared call center setting. Working hours are Monday through Friday, 8 a.m. to 5 p.m Pacific Standard Time.\nHow you'll make an impact:\nRespond to client inquiries via phone and email about insurance billing, coverage, claims, cancellations, and more.\nKeep client and policy information accurate and up-to-date in Gallagher systems.\nContribute to client satisfaction, retention, and overall customer experience.\nPromote a culture of performance and continuous improvement.\nDeliver high-quality service following Gallagher's standards and practices.\nWork with the Personal Lines team to support business priorities.\nManage accounts with straightforward servicing needs in a team environment.\nDemonstrates a growth mindset with proactive focus on expanding revenue through cross-sell and new business opportunities.\nAssist with transitioning clients with complex needs, such as claims or account retention.\nBuild strong relationships with clients by understanding their needs clearly and confidently.\nUse systems and resources effectively to complete tasks efficiently.\nEngage as a Trusted Advisor in consultative, business-focused discussions with clients.\nUnderstand and apply professional and industry standards.\nAct as a role model for high performance and Gallagher's values.\nQuickly learn and adapt to new systems, processes, and skills.\nBalance multiple priorities effectively, even when they compete.\nAbout You:\nRequirements:\nBachelor's degree with 0+ years client service and/or claims management experience OR High School degree/GED with 3+ years client service and/or claims management experience.\nInsurance Producer's license.\nStrong written and verbal communication skills.\nProficient in using technology as a tool to maximize productivity and quality.\nPreferred: Active P/C license in the state of California. Previous experience managing client relationships or customer service. Inbound/Outbound Contact Center experience. Insurance knowledge Personal Lines preferred (Home, Auto, Inland Marine). General market knowledge of Insurance Carriers; specifically Mercury Insurance.\nWork Traits:\nWorks effectively in a remote team environment.\nConsistently delivers high quality work in a timely manner.\nBuild rapport with external clients.\nCustomer focused while maximizing operational efficiency.\nAccurately determines critical issues, detail oriented.\nDetermination to solve problems independently and discover the root cause.\nSuperb organizational skills and ability to interpret customer information.\nCompensation and benefits:\nWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:\nMedical/dental/vision plans, which start from day one!\nLife and accident insurance\n401(K) and Roth options\nTax-advantaged accounts (HSA, FSA)\nEducational expense reimbursement\nPaid parental leave\nOther benefits include:\nDigital mental health services (Talkspace)\nFlexible work hours (availability varies by office and job function)\nTraining programs\nGallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing\nCharitable matching gift program\nAnd more...\nThe benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.\nWe value inclusion and diversity:\nInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as \"protected characteristics\") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.\n","Personal Lines Client Service Manager

Join our team at Gallagher, where we help businesses grow, communities thrive, and people prosper. A...",[526],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2806464252"],"15 days ago","/jobs/2806464252-personal-lines-client-service-manager",{"_435":434,"_439":531,"_470":471,"_462":532,"_248":533,"_446":534,"_433":434,"_113":535,"_437":199,"_438":199,"_472":471,"_448":199,"_449":536,"_431":541,"_473":542,"_436":120,"_487":543,"_478":544,"_489":535,"_490":539,"_492":545,"_494":546,"_496":547},["D",1773666000000],"Arthur J. Gallagher & Co. (AJG)","An insurance services firm in New Jersey is seeking a Personal Lines Client Service Manager to deliver quality services for personal lines clients. Responsibilities include managing client inquiries, maintaining policy data, and contributing to client satisfaction. Candidates should have a bachelor's degree or relevant experience in client service or claims management. This full-time role offers competitive compensation and a comprehensive benefits package.\n#J-18808-Ljbffr\n","An insurance services firm in New Jersey is seeking a Personal Lines Client Service Manager to deliver quality services for personal lines clients....","Remote Personal Lines Client Service Manager",[537],{"_458":459,"_454":538,"_452":539,"_456":540},"Trenton","Trenton, NJ, United States","NJ",["B","2903976652"],"Work at Arthur J. Gallagher & Co. (AJG)","6 days ago","/jobs/2903976652-remote-personal-lines-client-service-manager","/jobs?keyword=Arthur+J.+Gallagher+%26+Co.+%28AJG%29","/jobs?location=Trenton%2C+NJ%2C+United+States","/jobs?keyword=Remote+Personal+Lines+Client+Service+Manager",{"_435":434,"_439":549,"_470":471,"_462":463,"_248":550,"_446":551,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":552,"_431":558,"_473":474,"_436":120,"_487":559,"_478":560,"_489":442,"_490":561,"_492":493,"_494":562,"_496":497},["D",1773075600000],"And be part of something bigger. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way. Overview Future opportunity for fully remote Personal Client Service, Service Manager, Manager, Customer Service, Personal, Benefits, Insurance, Business Services\n","And be part of something bigger. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning....",[553],{"_458":459,"_454":554,"_452":555,"_456":556,"_460":557},"Portland","Portland, ME, United States, 04122","ME","04122",["B","2833158945"],"13 days ago","/jobs/2833158945-personal-lines-client-service-manager","Portland, ME, United States","/jobs?location=Portland%2C+ME%2C+United+States",{"_435":434,"_439":564,"_470":471,"_462":532,"_248":565,"_446":566,"_433":434,"_113":535,"_437":199,"_438":199,"_472":471,"_448":199,"_449":567,"_431":571,"_473":542,"_436":120,"_487":572,"_478":573,"_489":535,"_490":570,"_492":545,"_494":574,"_496":547},["D",1773572400000],"A leading insurance firm is seeking a Personal Lines Client Service Manager in Hanover Township, NJ. This full-time position involves answering client inquiries, managing insurance accounts, and supporting client satisfaction initiatives. Ideal candidates will have a degree and experience in client service. Gallagher offers competitive compensation and benefits, including medical plans and a flexible work environment.\n#J-18808-Ljbffr\n","A leading insurance firm is seeking a Personal Lines Client Service Manager in Hanover Township, NJ. This full-time position involves answering cli...",[568],{"_458":459,"_454":569,"_452":570,"_456":540},"Hanover","Hanover, NJ, United States",["B","2890447712"],"7 days ago","/jobs/2890447712-remote-personal-lines-client-service-manager","/jobs?location=Hanover%2C+NJ%2C+United+States",{"_435":434,"_439":576,"_470":471,"_462":532,"_248":577,"_446":578,"_433":434,"_113":579,"_437":199,"_438":199,"_472":471,"_448":199,"_449":580,"_431":586,"_473":542,"_436":120,"_487":587,"_478":588,"_489":579,"_490":589,"_492":545,"_494":590,"_496":591},["D",1773504000000],"Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.\nOverview

At Gallagher, we believe in delivering exceptional service and building lasting relationships. As a Personal Lines Client Service Manager II, you\\'ll play a pivotal role in ensuring our clients receive tailored, high-quality insurance solutions. This full-time hybrid role offers the opportunity to manage a diverse book of personal lines business while working alongside a supportive and collaborative team. Reporting directly to the Branch Client Service Director or Supervisor, you\\'ll be at the heart of our mission to protect what matters most to our clients.\nHow you\\'ll make an impact

In this role, you\\'ll be the trusted advisor for an assigned group of accounts, ensuring their needs are met with precision and care. You\\'ll oversee the day-to-day account management, ensuring our service consistently exceeds expectations and aligns with our revenue benchmarks. By fostering strong relationships with both internal teams and external clients, you\\'ll contribute to our reputation for excellence and reliability. Your work will directly impact our clients\\' peace of mind, knowing their personal insurance needs are in expert hands.\nAdditionally, you:\nCollaborate with colleagues to develop and implement effective insurance solutions.\nAct as a key point of contact for clients, addressing inquiries and resolving issues promptly.\nMonitor account performance and identify opportunities for growth and improvement.\nUphold Gallagher\\'s commitment to integrity and service excellence in every interaction.\nAbout You

Required: Bachelor\\'s degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer\\'s License. Proficiency in Microsoft Office. Appropriate licensing as required.\nPreferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.\nPreferred Behaviors:\nA passion for delivering outstanding client service and building strong relationships.\nExperience in managing personal lines insurance accounts.\nThe ability to communicate complex information in a clear and approachable manner.\nA proactive mindset, with a focus on finding solutions and driving results.\nStrong organizational skills to manage multiple accounts effectively.\nCompensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.\nBelow are the

minimum core benefits

you’ll get, depending on your job level these benefits may improve:\nMedical/dental/vision plans, which start from day one!\nLife and accident insurance\n401(K) and Roth options\nTax-advantaged accounts (HSA, FSA)\nEducational expense reimbursement\nPaid parental leave\nOther benefits include:\nDigital mental health services (Talkspace)\nFlexible work hours (availability varies by office and job function)\nTraining programs\nGallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing\nCharitable matching gift program\nAnd more...\nThese statements describe some of the many benefits Gallagher offers. The benefits summary above applies to full-time positions. If you are not applying for a full-time position, details about benefits will be provided during the selection process.\nWe value inclusion and diversity

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

#J-18808-Ljbffr\n","Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free t...","Personal Lines Client Service Manager II",[581],{"_458":459,"_454":582,"_452":583,"_456":584,"_460":585},"Rolling Meadows","Rolling Meadows, IL, United States, 60008","IL","60008",["B","2881922171"],"8 days ago","/jobs/2881922171-personal-lines-client-service-manager-ii","Rolling Meadows, IL, United States","/jobs?location=Rolling+Meadows%2C+IL%2C+United+States","/jobs?keyword=Personal+Lines+Client+Service+Manager+II","actionData","errors"]