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Sales & Service Technician

Groundworks, Virginia Beach, VA, United States


Sales & Service Technician – Virginia Beach, VA JES Foundation Repair, a Groundworks Company

The Sales & Service Technician is an integral part of the customer journey post‑installation. They partner with customers to inspect and service foundation repair and water management solutions installed by the company and support customers with additional solutions and options.

Why you should join our Service Team

Base pay plus commission with no cap on earnings – average annual earnings $120,000

Company vehicle and gas card provided

Full‑time nonseasonal work

Pre‑qualified, high‑quality appointments – no cold‑calling required

Advanced leadership training and internal promotion opportunities

Comprehensive benefits: medical, dental, vision, long/short‑term disability, life insurance, 401(k) with company match, PTO after waiting periods

Equity in North America’s leading foundation repair and water management company

Job Responsibilities

Execute scheduled appointments with customers

Travel to customers’ homes based on assigned appointments

Build long‑term relationships and represent the company professionally

Recommend additional products and services to enhance or improve original installations or remedy potential issues

Perform annual maintenance visits, examining previously completed work

Carry out reactive service appointments, diagnose, and fix issues

Install additional products purchased by the customer as necessary

Adhere to safety regulations and procedures

Inspect installed solutions to determine potential warranty or non‑warranty work

Communicate job status and submit necessary documentation to the Service Manager and customers

Other duties as assigned

Qualifications

1+ years of proven sales experience preferred, but not required

Construction/home improvement experience preferred

Proven customer‑relations experience preferred

High school diploma, GED, or equivalent experience

Valid, non‑restrictive driver’s license required

Requirements

Full‑time position

Remote & onsite: reporting to and working remotely from branch location

Servicing area within territory

Groundworks® is the leading provider of foundation repair, crawl‑space encapsulation, basement waterproofing, and concrete lifting & stabilization across the USA and Canada. Recognized as a Top Workplace, our teams deliver innovative solutions, unmatched quality, and industry‑leading warranties to protect homeowners’ most valuable asset – their home.

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