Account Manager- Service/Repair (Austin)
TK Elevator, Austin, TX, United States
TK Elevator is currently seeking an experienced
Account Manager- Service/Repair
in
Austin, TX . The role is responsible for securing and maintaining service accounts and repair work, building strong relationships with new and existing customers, and ensuring the branch meets annual revenue goals.
Essential Job Functions
Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
Manages service accounts by visiting Tier 1, 2, and 3 customers within the assigned territory to develop ongoing relationships and understand their needs and wants, including building relationships in BOMA and other associated groups.
Develops capital plans for customers to address short- and long-term building needs.
Maintains a strong working knowledge of company products by attending training, studying factory equipment manuals and supplier information, and developing knowledge of local elevator code requirements.
Prepares repair job proposals by estimating labor and other job costs using estimating software. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment, and interfacing with operations personnel for input and approvals.
Prepares service contract bids, reviewing blueprints and surveying equipment as needed and coordinating with operations personnel for additional input and approvals.
Receives and responds to written and oral questions related to quoted repairs and service contracts, performing follow-up with customers on all service and repair proposals.
Education & Experience
Bachelor’s degree or equivalent experience required.
Minimum 1 year of business‑to‑business sales experience required.
Strong attention to detail with proactive follow‑up skills.
Demonstrated success in a fast‑paced environment.
Outstanding ability to build and nurture relationships with customers, team members, and cross‑functional colleagues.
Excellent time management, organizational, and presentation skills.
Salesforce experience (preferred).
Ability to read and interpret architectural and/or blueprint/drawings (preferred).
What We Offer
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company‑paid short‑ and long‑term disability insurance
Company‑paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company‑paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed.
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
To apply, click the Apply Now button. For additional questions or job‑specific requests, contact Elevatorjobs.AMS@tkelevator.com (include the Job Requisition Number).
#J-18808-Ljbffr
Account Manager- Service/Repair
in
Austin, TX . The role is responsible for securing and maintaining service accounts and repair work, building strong relationships with new and existing customers, and ensuring the branch meets annual revenue goals.
Essential Job Functions
Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
Manages service accounts by visiting Tier 1, 2, and 3 customers within the assigned territory to develop ongoing relationships and understand their needs and wants, including building relationships in BOMA and other associated groups.
Develops capital plans for customers to address short- and long-term building needs.
Maintains a strong working knowledge of company products by attending training, studying factory equipment manuals and supplier information, and developing knowledge of local elevator code requirements.
Prepares repair job proposals by estimating labor and other job costs using estimating software. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment, and interfacing with operations personnel for input and approvals.
Prepares service contract bids, reviewing blueprints and surveying equipment as needed and coordinating with operations personnel for additional input and approvals.
Receives and responds to written and oral questions related to quoted repairs and service contracts, performing follow-up with customers on all service and repair proposals.
Education & Experience
Bachelor’s degree or equivalent experience required.
Minimum 1 year of business‑to‑business sales experience required.
Strong attention to detail with proactive follow‑up skills.
Demonstrated success in a fast‑paced environment.
Outstanding ability to build and nurture relationships with customers, team members, and cross‑functional colleagues.
Excellent time management, organizational, and presentation skills.
Salesforce experience (preferred).
Ability to read and interpret architectural and/or blueprint/drawings (preferred).
What We Offer
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company‑paid short‑ and long‑term disability insurance
Company‑paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company‑paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed.
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
To apply, click the Apply Now button. For additional questions or job‑specific requests, contact Elevatorjobs.AMS@tkelevator.com (include the Job Requisition Number).
#J-18808-Ljbffr